Read what others have to say about 1st Security Bank:


“Very happy with everything and especially your service and expertise with mortgage lending.”

- Sheila R.

My fiancee and I were recommended to use Jeff Van Nostran via his many positive online reviews. And we can happily say that he lived up to his excellent reputation and then some. To start with, he went above and beyond to answer our questions (even at night and on weekends).

He came up with creative solutions to accommodate our unique loan timeline constraint, which enabled us to get into a home sooner. Lastly, his fast response times during critical moments in the offer process really made the difference in securing our dream home.


- Drew and Vanessa

Client Testimonials

Kathy is the best, would definitely recommend her to anyone.

- Greg M

I cannot thank you enough for all that you have done for me in making this happen!  You have saved me from having to move out of my home.  THANK YOU SO MUCH!

- Kristi G

Thanks so much for helping me on my recent refinance, even after I threw a few extra roadlocks in the way! As with every refinance and purchase before, I apprecaite your professionalism, persistence, and willingness to go the extra mile.

I look forward to working with you again in the future, and would happily recommmend you to any of my friends.  

- Brad B

Our loan officer Troy has been fantastic! Troy is very helpful, knowledgeable and very responsive to our questions. He guided us through the process and helped us to close the refinances on time. It's pleasure to work with Troy and his team. We really appreciate his help and will definitely recommend him to our extended family and friends.

- Michael T.

I am impressed with Ryan's knowledge of the complexities of mortgage funding in the downtown Seattle area. He was able to find a solution that met my needs and I wouldn't hesitate to call him again in the future.

- Suzanne P

Our loan officer, Enrico Di Salvo is very knowledgeable in his line of work. He has responded to our questions promptly and kept us informed throughout the loan process. His services are beyond our expectation and will definitely recommend him to families and friends.

- Rina T

Great Services All Around !!!!!!!!!!

- David C

I really liked the presentation of the options in rate scenarios before locking. I'm able to decide if I want to spend more/less, see the rates align as well as have an estimate of closing costs. It's a great snapshot and makes it easier for me to plan financially for the transaction and the mortgage obligation/payment afterwards.

- Aleksandra B

Ryan is great ! Was very helpful and honest ,we really appreciate his hard work and making us feel comfortable.

- Daniel M

"Robert and his team are the absolute best!"

- Scott W.

We trust Robert implicitly to take care of our home financing needs. He’s the best!

- Marcus D.

My husband and I just purchased our 1st home. Kathy and her team were there for us every step of the way. They made us feel safe and secure with every step of the home lending process. Kathy really knows her stuff. If your wonder if you should go with 1st Security Bank, yes. Yes you should. You won't regret it.

- Lonnie L

Enrico was awesome and did everything as promised. I appreciated his patience with my questions about the process and his prompt responses that were critical at times to getting us into the house we wanted. We are very happy customers :)

- Anthony F.

Crystal was professional and courteous. She kept us updated throughout our home buying process and answered all of our questions. We utilized a VA loan to purchase our house and Crystal was very knowledgeable and informative during the entirety of the transaction.

- Ronny R

Barb Huber was wonderful, and helped get a loan on a beautiful house that I never thought I would be able to get. She worked very hard to make this happen for me. Give her a Raise!!!!

- Ron M.

Dora was a great loan officer to work with.

- Larry L.

Amazing speed and thorough work. Great communication throughout. An excellent experience. Thank you!!!

- Crystal N

We are first time buyers in the US and we were guided through the whole process by Maryanne and her team. We always felt that we were in good hands!

- Annelize N.

Jennifer - you were great and such a pleasure to work with!! Your team was outstanding with all the timely communications as well. Thank you for helping us closing on time and answering all our questions!! Thank you! :)

- Poornima J.

This was such a good experience. Tracy was just great to work with and she and her team exceeded our expectations. Thank you!

- Conner D.

Great loan officer. If I ever need a house again, he's who I'd go to! Also have been talking to all my friends to have them use him.

- Jeremy B.

We really enjoyed our home buying experience. Dora was excellent and very knowledgeable. She always took the time to explain things to us and made sure we were on the same page. Walked us through the whole process step by step.

- David H.

Jill and her team were very attentive and went above and beyond to make me feel like my loan was the only loan on their plate. They responded quickly, worked efficiently, and offered a great rate. Thanks!!

- Ashanti D.

Best rates, best service and communication. Highly recommended.

- Sergey U.

We had the best experience with 1st Security. We didn't have any issues and closed early!! Thanks Chris

- Ward J.

Nice experience!

- Michael E

Thanks to Troy everything went smoothly & right on schedule.

- Rosie V

Excellent communication.

- Donald M

Terrific and timely assistance.

- Brandie S

We had a bad experience with another lender and our realtor recommended Terence. Terence was professional, knowledgeable and very easy to work with. He took the time to answer all of our questions in-depth, solve any issues that arose and made our total experience comfortable. I would highly recommend Terence to anyone in need of a mortgage loan officer. Thank you for the great job!

- Ron M

Very easy, pleasant and clear communication throughout. So appreciated!

- Rebecca M

What can I say simply Kim is amazing she never gives up, is pleasant to work with, and always thinks out side the box. She's got your back. Thanks so much Kim

- David D

Jim was very helpful in assisting my financing needs amid a complicated case. He is communicative, transparent and quick - most importantly delivered with confidence!

- Karl B

Robert was very informative and easy to work with. The whole transaction was smooth, and very convenient. He walked us through it step-by-step and when we were done it seemed so easy. Thank you Robert!

- Karen G

He made the whole experience fast and easy. Constantly updated me and was on top of everything.

- Chamroeun K

Jim and his team made this entire process as easy as possible.

- Jay P

I was very pleased with Matt's work on my case. My particular circumstances made this a difficult and long, drawn out process. Matt was always prompt about getting back to me and followed up when we hadn't been in contact in a while, without being pushy. He worked very hard, and used his vast knowledge and experience with the mortgage process to help me through the difficulties in my particular case. I've worked with Matt before, and I will work with him again. I very much recommend him.

- Henry B

Very helpful, Kathy made sure we were able to overcome all hurdles in the home buying process.

- Jessica V

Brad is very personable and helpful. He made sure we understood all aspects of our loan!

- Thomas H

I found Lisa to be great. Highly detailed and responsive. Please to work with.

- Lucas M

Jim and his team were very professional and excellent communicators throughout the entire loan process. He and Erin were always available to answer any questions in a timely manner. We always knew exactly where we stood all the way through the loan process. Finally, they were efficient. From the time that we identified a property and made an offer, we were able to close and fund well within a month! That's fast!

- Gary B

The initial meeting was one of comfort and confidence, respect and courtesy and very informative! Chris Anderson answered all questions with the information we needed to know, to make reasonable decisions about the refinancing of our home. It was also great having such a great network of people working on this! Every one kept us updated at every point. Thank you for all the help!

- Leslie E

Brad and his team guided me expertly through the process of purchasing my first home. I appreciated the seamless service Brad and his team provided to finance my home purchase. I would recommend you take time to contact Brad Seabaugh and his team at 1st Security Bank Home Lending for consultation/comparison when you are planning to purchase a home. They will take it from there!

- Ann O

Kim Stallcop is Super professional, detail oriented with a pleasant personality. She is ethical, respectful and is doing a perfect job for client'€™s satisfaction. Kim did a great job helping me with my property refinancing. In my opinion anyone will be happy to have Kim as their loan officer. 1st Security Bank management should be proud to having her as employee.

- Galina M

I have bought & refinanced multiple houses in Virginia, Georgia, Washington, Hawaii and California. This was my 4th mortgage with Brad. I shopped for lenders as a matter of due diligence. Brad provided the best rate & a familiar, local presence that I had confidence would provide great support. Sure enough, when we had one sale fall through due to problems revealed on inspection, he went out of his way to help us through the purchase of our backup property with minimal impact. He's the best!

- Phillip K

You all were so quick in getting us the documents needed and we closed in less than a month with a VA loan when the original close date was supposed to be 45 days! Exceptional experience.Ÿ

- Melissa N

Robert is very gifted and skilled as a loan officer. It's nice to have a bright mind like Robert's in your corner when it comes to, what is one of the largest, if not, the largest financial commitment a person makes.

- Robert G

This is our first home and the process is slightly intimidating to us especially since it is a construction loan. There were many other hassles and road blocks before this point- so it was nice that the loan process was as smooth as it was. Brad was patient and responsive to us with all the questions we have had along the way. We are grateful to have Brad as our loan officer and would recommend him to any friend or family member in the market to buy/build.

- Samantha A

Lisa'€™s follow through and ability to get things done!

- Thomas B

As first-time home buyers, Lisa and her team walked us through the steps in an informative and helpful way. They were responsive and great to work with.

- Jessica M

Thank you Lisa to you and your team for making our home buying experience such a great one. You all made the whole process stress free and exciting!

- Justin E

Chris Anderson and her team at 1st Security Bank were absolutely incredible. The professionalism, responsiveness, timeliness, and customer service provided was top notch. Hopefully my wife and I settle and stay in the home for quite a while, but when we are both ready for the next house, Chris will be the first person I call. Chris, Thank you again for all your help with this process. My wife and I truly appreciate it!

- Christopher M

Thank you Tracy and Danielle! You both were incredible to work with and you made the entire process so simple. I cannot thank you enough. :-)

- Lisa H

Ryan is wonderful to work with and I have and will continue to refer others to him for their mortgage needs. This is my third transaction with him and as usual, it closed quickly and efficiently.

- Sonja L

Couldn't have asked for a better group of people to help us through our home buying process. Thank you all who helped us,

- Riley S

Kathy has been very pleasant to work with, she helped us get what we needed to fix some issues, without her help and advice we would not have been able to purchase this home.

- Casey J

Everyone on Lisa's team went the extra mile to make sure we were able buy our first home in Seattle. I can't imagine this process without 1st Security Bank on our side.

- Angela R

As a first time home buyer, Dexter was always there to answer my phone calls. It did not matter what time of day it was, he always got back to us promptly. He also spent extra time with us answering all our questions about the process!

- Samantha B

Ron was a pleasure to speak to. He was very knowledgeable and answered all of our questions and more. The process was very easy and he always kept us informed of what was going on.

- Michael H

Alycia has provided excellent service on our mortgage needs. She is really great to work with and has made process of getting a mortgage simple and straight forward. She will be our first call the next time we need to get a mortgage.

- John B

This was my 4th or so attempt on purchasing a home. I went thru at least 6 lenders & about 6 agents. Always got the run around and it just didn't pan out for us before Eric. I was discouraged when I met him, told him my situation and he knew exactly what to do so that it wouldn't happen again. He got us PRE QUALIFIED & we were able to get thru the home buying process in about 3 weeks! I was shocked...and ecstatic to say the least. Eric knows what he is doing, he has a great team that helps him & is also very efficient. I would recommend him ten-fold over anyone in the Tri-Cities. I was very happy to work with him and we will only ever work with him in the future. Highly recommend!!!

- Shannon V.

We are first time home buyers and Eric helped us every step of the way. His team is so amazing and kept us in touch every step of the way!! We would definitely recommend him to anyone.

- Ricci E

Second time that I had the pleasure of working with Jim. You can tell that he values his clients and that he likes his job. I will likely do business again with him in the future.

- Jason N

Great people, very helpful

- James B

Ryan was always available when I had a question or concern and was very responsive all the time, way beyond my expectations. At the signing when I had to call him real quick with a question he actually answered and emailed what I needed. I felt like I had my own personal banker who really cared about us and our needs, is very knowledgeable in his business and always very friendly. This is our second mortgage loan with 1st Security Bank and I am sure it won't be our last.

- Debbie S

Barb and her team are absolutely fantastic and are responsive in every way possible. Thank you very much!

- Randy E

Tracy and Danielle were outstanding through every part of the process. They answered my questions promptly and made sure that I understood any and all of the information that I needed to know and I was thoroughly impressed and satisfied with their professionalism and knowledge of the home buying experience.

- Joel M

Lisa Palmer was wonderful throughout the entire purchasing process. She took the time to explain all my options and answer any questions I had. I would definitely recommend her if you are looking to finance a home.

- Rachel P

Tracy was amazing! She was so helpful answering all our questions & demystifying the home loan process for us! I can't recommend her highly enough!

- Jewel G

I couldn't be more grateful for Maryanne and her whole team's phenomenal level of service. Everyone treated me as though my file was the only one they were working on! Everyone was so helpful and warm. As a first time home buyer, I really appreciate Maryanne and her team.

- Tia G

Dora was very attentive and she gladly answered the hundreds of questions I had and most importantly she was genuine, I will be recommending her to my friends and family when they are in search of a home or refinance.

- Ivan N

Getting everything done on time went very smoothly

- Chandra S

Jim made everything so easy, from filling out the loan documents at my leisure over the weekend to his excellent communication every step of the way so that I knew exactly what to expect next. The whole process was seamless.

- Mary G

You know that you're our favorite loan person!!

- Mary B

Eric was always there for my questions and to help me with the process. He was very gracious with my lack of knowledge. I met him from a first time homebuyers class, and am so glad that I went with him as my lender.

- Kelsie S

Rob was helpful and professional through the entire transaction. I could not have asked for a better experience. Thank you.

- Karen L

Helpful, savvy, and overall great guy to work with!

- Vernon O

Sheena Brown made it great! She should probably be promoted.

- Adrien G

Nik is knowledgeable and available. Nice guy.

- Craig C

Ron helped me with a construction loan for my home last year, so when it was time to refinance this year, I did not hesitate to contact him to help me again. I have been through this process numerous times throughout the years and Ron and his team were great to work with. Very professional, always following up and willing to help anyway they could to make the process less stressful. I would not hesitate to contact him in the future or to recommend his team to anyone needing these services.

- Linda M

Alycia and her team is amazing! She made our buying experience easier!!! Thankful to know her and to have worked with her.

- Yana T

My family worked with Maryanne back when we got our first house over ten years ago, and went back to her for sure when it came time to do a re-fi. Maryanne and her staff are astonishingly knowledgeable, helpful, and were looking out for our best interests throughout the entire process. The online method for submitting paperwork is astonishingly easy to use, and she was able to coach through the step-by-step aspects of the overall re-fi process like the seasoned pro she is. : )

- Scott H

Enrico was great to work with. He was on top of everything we needed and made sure all went smoothly. We would recommend him to anyone.

- Cameron P

From the moment we met, Jim was friendly, helpful, extremely knowledgeable, and forthright about what we should expect in our homebuying process. He was a pleasure to work with, always prompt in his responses and always willing to answer even the most mundane questions. Not only that, but he went above and beyond our expectations to help ensure that my fiance and I had our first home offer accepted. Without his effort, I doubt that we would have purchased our home. Thanks so much!

- Daniel P

Tracy was wonderful to deal with for getting our home loan! She's very knowledgeable and she made the whole complicated process very understandable. She and her team responded promptly whenever we wanted to make an offer on a home or if we had questions. I highly recommend her services!

- Mason G

Dexter was extremely helpful, informative, genuine and polite. We are so lucky to have had him help us and guide us through everything so thoroughly.

- Katherine O

Barb was amazing! She went above and beyond to not only help me get a loan, but to help *sell* me in this crazy Seattle market. She expedited me through underwriting, made calls to buyers on my behalf, and when I finally found a place, she pushed the process to help me close *even earlier* than the early closing date we agreed on. Barb is awesome and has my highest recommendation!

- Matthew R

Extremely knowledgeable, answered all my questions promptly and in detail. Superior service. Thank you Dora

- Shawn P

I absolutely loved working with Lisa and her team! I was a first time home buyer and had so many questions but I never felt like I was annoying any of them! I truly felt like they cared about me and wanted to know I understood what I was getting into, which made the experience so much less terrifying.

- Essex S

My husband had most of the communication with Lisa during our experience with our loan for our house. Lisa took the time to go in depth with explaining the whole home loan process to my husband, and answering all questions he had. He came back feeling like he had come back from a class, and felt very well informed about this big decision. I am so thankful we had her through this process!

- Kristen M

Dora was very pleasant to work with.

- Dennis J

Experience with Dora was great, however, the experience with the Title Company left a lot to be desired.

- Danny H

Rob was very patient and stuck with me when I lost my job right at the offer stage! Saw me through to the end and I couldn't appreciate it more.

- Dierdre H

Dora was great in orchestrating and making it work getting our home and we love it.

- Jessica G

Buying homes is NOT fun, so it was really nice to have the support and drive of Tracy at 1st Security. We had a lot of moving parts and were subject to a very pushed time frame from our agents, so I personally would like to thank Tracy for her expertise. I do not think the owners or our agents wanted to work with anyone else, and although to me that was very odd, I am glad at least Tracy was able to get the deal done, and in our corner. Will be a return customer!

- Lawrence H

Barb and team made the whole process from beginning to end seamless - it went so smooth, all questions were answered and it was completed so quickly! Thanks to her I was able to stay in my home without concerns.

- Kristi G

Lisa is very knowledgeable with the whole mortgage process. She helped us throughout to formulate a great strategy in this competitive market to buy a house!

- Sakina S

Lisa did a lot of creative problem solving for us. She was great!

- Ariel S

Brad is so easy to work with and made the whole refi process a breeze! He answered all of our questions and let us know what was happening every step of the way.

- Danielle K

Lisa your assistant is amazing very knowledgeable and always available made the total refinance very enjoyable.

- Timothy D

Easy, great to work with.

- Stephen A

Dora helped us so much through the process and answered all (and we asked a lot!) of our questions promptly! She made the loan process a good experience for us. We will definitely be recommending her to anybody looking for a home loan.

- Timothy R

This is our second home loan with Lisa. We knew when we were home buying again that she was the only one we wanted to work with. Her balance of professionalism and friendliness is perfect. She has all the details in hand and really helps guide the process and make the home buyer as comfortable as possible. Thank you Lisa!

- Peter B

Lisa and her team were knowledable, professional, and effective in every way. They executed each step in an efficient and accurate manner, so much so that we finished ahead of schedule. Two thumbs up!

- Julie N

Robert is amazing! He goes above and beyond to help you feel supported and informed. Highly recommend!

- Danielle D

Eric was very knowledgeable and professional. He offered great advice that made everything smooth and hassle free.

- Ryan F

Thank you Kathy for all your past and present help. Sure nice to know you'€™re just a call away from answering any of our questions

- Sandra L

Thanks Ron, it was great working with you!

- Mark H

Brad was very knowledgeable and helpful on different ways to structure my loan to meet my financial needs. I highly recommend Brad to anyone looking to buy or refinance a home!

- Tyler K

Dexter was informative, helpful, and professional. The loan process went quickly and smoothly without a single hitch.

- Keith M

Sheena'€™s AMAZING!

- Kelly J

Answered all my questions and explained well in detail. Very friendly.

- Dennis W

Chris and team are easily available throughout the entire process and always had timely and expert guidance.

- Kristin D

Chris is very experienced, a great listener, and very capable of handling complicated files that the average mortgage professional cannot. She also has the highest respect amongst her peers in her organization which makes a big difference. I highly recommend Chris!

- Ror S

I had a great experience with Chris and her team. They were always quick with responses to my questions and let me know what was happening along the way. I have referred her to my family and they had a great experience as well.

- Michele R

Dora provided us with the best loan options and helped us with any questions or concerns we had along the way. She'€™s got excellent customer service skills and always treats her clients the best. Dora is always quick to return phone calls or emails and always does everything with a smile. Dora is the best!

- Matthew S

At no point during the mortgage process did I ever feel like I wasn't in good hands. Lisa's knowledge and confidence were always apparent. Lisa and her team made this a very simple process.

- Andrew F

Nik was prompt and efficient. He communicated with me consistently throughout the process and this was appreciated. He helped us through a stressful process and made it as easy as possible.

- Anthony L

The one on one service is exceptional. This is the 2nd time we have used Kim and we will use her again if needed. Kudos to Kim for making this a painless process.

- Denise I

Nik and the rest of the team did an outstanding job of communicating with us both clearly, and at a frequency, that made understanding the loan process and our trip through it easy and stress free.

- Stephen F

Really went the extra mile to make sure a difficult unusual deal was completed.

- Thomas S

We were first time home buyers and Jim was referred to us by a friend. He was very responsive to our questions regarding the process and expectations. We overall had a great home buying experience - it was very smooth with an incredibly quick application to close process!

- Christina G

Excellent follow up and explanation of the process and what to expect.

- Paul H

It was my first time buying a home and I had so many questions about the whole process. Matt made sure to answer all my questions on time and he even worked on weekends if I needed an approval letter to submit an offer. He made sure that the closing of the house goes smoothly and indeed, everything was done in just 2 weeks. Overall, it was a great experience and I would definitely recommend Matt to anyone who need a home loan to buy a house

- Prateek S

Tremendous thanks to Brad, Sheena, Renee' and the entire team for helping me purchase my dream home! The process is always tedious and stressful. However, they made it as smooth as it could possibly be! They communicated frequently about every step along the way. They explained any questions I had and responded in a timely manner! Since I am never moving again, I won't need them. But I HIGHLY recommend them to anyone shopping for a home mortgage company.

- Colette D

Kathy Hite went beyond the call of duty. She was ALWAYS available to answer questions or simply to let us know where we were at in the process. Only CON: We didn't even get to make our first payment and our loan was sold to another (unknown) bank/mortgage company. NOTE: this is not Kathy Hite's fault or has any say in what bank/mortgage company we end up with.

- Glenn H

Tracy was very professional, friendly, caring and accurate. My wife and I are very pleased with her job.

- Richard S

Dora, thank you for everything you did for us, I felt respected through the whole process. I would recommend Dora to anyone.

- Amy C

Troy was helpful and kind in every way. He gave me a better understanding in how the contracts and home buying works as a whole. Definitely would recommend Troy Gorelick in the future. Thank you.

- Supie P

Chris is the best. She takes care of everything, communicates every step so you understand, and goes above and beyond to the highest level with her customer service. I definitely would recommend or refer her to everyone.

- Eric P

Awsome guy

- Nathan P

Chris Anderson is amazing at what she does! She is absolutely THE BEST!!! We have done every loan/re-finance (7) through her, and even 2 homes in Arizona! She makes sure things run smoothly every time!

- Casey P

The whole process was very smooth and the communication incredible.

- Randy F

I'€™ve worked with Barb on several home purchases over the last 18 years. She'™s honest, caring and straight forward. I so appreciate her!!

- Jody S

The easiest mortgage process I have ever been through! Great communication, and we closed so quickly!

- Kristina M

Very experienced and a pleasure to do business with!

- Debra H

Alycia and the team at 1st Security have been the best to work with 2x now!!! We only refi with you!

- Matthew C

The best it gets!

- Elizabeth D

Tracy made my house buying experience great. She was on top of everything and kept me very informed every step of the way. I will highly recommend her to anyone needing assistance with purchasing their new home!

- Sara E

My friends and I agree, Robert is the best in the business. He is smart, punctual, caring, wise and his service is top notch. A true professional. He helped us to understand the complexities of buying our home and gave us great advice at every turn. Also, buying a home is a stressful process. Robert was caring and warm and walked us through the process in a very effective, gentle manner. I will work with him again for sure.

- Sean D

Brad and his team made my refi process super easy! He explained the process, answered all of my questions.

- Veronica R

Enrico was always responsive and great at explaining every step of the process.

- Anthony B

Dora was very knowledgeable. I was so impressed of how quickly she responded to me even on her days off! The only part I had some trouble understanding was how the rate locked worked. I would definitely work with Dora again and let my friends and family know about my good experience!

- Kacee M

Rob was there every step of the way from initial application to appraisal and final signing. Always able to answer questions in an efficient and pleasant manner. We will use Rob again if the need arises and pass on referrals as the opportunities present themselves. Thanks Rob!

- Mary D

A true expert. Punctual and friendly. Could not ask for a better individual to work with.

- Ali G

They were always available to answer questions and they explained the options and process very well! They made this big step in our life be an pleasant experience!

- Taylor L

We really enjoyed working with Terence! His attention to detail, excellent communication skills, and prompt follow-up helped make the refinancing of our home easy. We'll be recommending his services to our friends, family, and clients.

- Crystal C

Rob's attention to detail and his prompt response to all our concerns were second to none. He indeed went the extra mile for us and we are so thankful that we took this journey with him. We wholeheartedly recommend and endorse Rob for all your mortgage needs.

- Andre D

Lisa and Randee were super responsive and thorough. I had a really unique situation where we had to pivot to a new purchase the day before we were supposed to close on the original purchase. These ladies worked diligently to make sure it all went off quickly and smoothly. I couldn't be more pleased and will definitely work with their team again!

- Niki G

The response of the team and pace from start to finish off the mortgage process .

- Christopher B

Ron helped close on my new home in under two weeks which made a huge deal in having my offer accepted! I will be using Ron again for the purchase of my next home.

- Joseph A

You did a great job for helping me . I'm so happy . Thanks you !!!

- Vanthea S

Worked non-stop throughout the process; maintained communication and was able to work through problems quickly and efficiently. Hands-down the best!

- Frank B

Chris, Leah and Tiffany were incredible throughout my refinance transaction. Communication was spot on with the support to match. I would absolutely refer Chris and team anytime!

- Danielle B

Tracy and team were a pleasure to work with and provided excellent guidance through the whole home loan experience. Their expertise and commitment to providing the customer with personalized customer service means we will recommend Tracy and 1st Security bank to all our friends.

- Shelly R

Brad and his team are tireless in their ability to research and find solutions. Made the deal happen when others could not.

- Tom S

The whole transaction was fast and efficient. Very pleased.

- Rachel M

"Truly so much easier than using my current bank" Personal service, decisions made in hours, not days. After refinancing with another lender earlier in the year and taking 60 days, it was a pleasure to work with 1st Security and actually could have closed a week early than the 45 days. Great job team!

- Ryan Y

The whole experience was completed very timely and professional.

- Donald S

It was fast.

- Sunshine T

Friendly. Easy. Fast. Knowledgeable

- Hinda S

This was a refi and my goal to consolidate debt and lower monthly payment was met. The entire process was handled adroitly and with friendly assurance. As you can see from my top scores on all above survey categories, I'm a happy camper...er, owner.

- Antoinette T.

Our home purchase was by far the easiest and quickest that we've gone through. Terence made it really easy, less stressful and locked in at a great mortgage rate at the time. I recommend him strongly to anyone for loan services.

- Shane

If you're buying a home, you want Chris and 1st Security Bank handling the loan! She's professional, courteous, and prompt. My family and I didn't start with the best financial or credit situation, but thanks to Chris we were able to close on a beautiful home with a mortgage perfect for our budget. Wholeheartedly, I can recommend Chris Anderson and 1st Security Bank.

- Trevor L.

I’m actively sending people to Jennifer. Just an amazing lending partner and an awesome team all around.

- Muneer M.

Thank you! I have to say this was about the easiest thing I have ever done, but yet I know it is not easy. It only felt that way because you all are very good at what you do. I'm impressed with the number of people this takes behind the scenes and how smoothly it went at the same time with the pressure of everything being so time sensitive. Even closed a week early! Thank you Stephanie and Ryan, and thank you for referring me to a great team at 1st Security. Jennifer, Lyndsey, and Mark, I honestly felt like I was your only client, even though I know I definitely am not.

- Brandon L

If you are looking for someone who goes above and beyond to get you not only the best deal, but leave you in a secure financial situation with your biggest investment look no further. We loved our experience with Kathy. She was knowledgeable and attentive, could not have had a better loan officer!

- Ashley H.

Despite the fact we were living out of state at the time,Terence made financing our retirement home a stress free experience. From the start his well informed, practical and up front approach to the process put my husband and I at ease. It was apparent we were dealing with an expert in the field of finance. He patiently and thoroughly responded to all our questions and concerns with the final result being we now own the home of our dreams. Thank you Terence for your exceptional service!

- Heidi A.

Barb and Team,

Thank you for the expeditious help in closing on our new home! You are very helpful with answering any questions. Thank you so much!


- Michelle W

None Better!

Eric was very knowledgeable and professional throughout the entire process. He answered every question I had and brought things to my attention that I never would have thought asked. Working with Eric and his team was very easy and stress free. Everything went so smoothly that I had the option of closing sooner than my original closing date. I would definitely recommend using Eric and his team!

- Ryan F.

Having had a truly miserable experience financing through another company a few years ago, both of us were apprehensive going into this refi process. Terence has made it seamless, with his knowledge and expertise, his understanding of issues we puzzled about, his quiet sense of humor and most of all, his patience (especially with our endless questions). He truly honored our wishes, and made meaningful suggestions. He was available to us by phone or email with no delay. He really put us at ease; and we were grateful. Our refi went through quickly, with no stumbling blocks. We will strongly recommend Terence to friends needing his services. Thank you again, Terence!

- Guy and Colleen B.

Eric has always been a pleasure to work with. This is my second mortgage I've applied with him and will continue to do business with him as he is professional, quick to respond and easy to work with.

- J. Clark

Troy was very knowledgeable and user friendly. Any time I had a question or wanted to know the status of my loan, he ensured that I have an answer no matter what time of day. I highly recommend using Mr. Gorelick due to his professionalism, attention to detail and excellent customer service.

- Dustin S.

My friends and family told me that the home buying process was going to be a very stressful time but Eric made my home buying process so easy and seamless! I will admit, I started into the home buying process without any knowledge of how it all works and it was very overwhelming. After a recommendation from a co-worker, I set up a meeting with Eric, met him the next day and the process began. He gave me clear instructions and also had a great roster of colleagues that he referred me to that helped with the next steps I needed to complete my loan process. Not only did he give me the time to answer all my questions and made sure that I left his office feeling at ease and confident that I was doing the right thing, he always made sure to let me know that he was available any time I needed help or had more questions. Very wonderful to work with!

- Alexandra

Eric exceeded my expectations and I am not easy to please. He went above and beyond and was extremely accurate throughout the whole process. There were no surprises and he went above and beyond in tips and helpful advice to make sure our family made the right choice and was taken care of throughout the whole process. He is like no other loan officer that I have ever worked for, he is in this business to treat you like family. I would ONLY recommend my family and friends to go with Eric. No one likes a surprise when buying a home, especially when it comes to finances and I have bought two homes working with Eric, both loans were accurate and consistent and he was a joy to work with.

- Samantha

Dora and her team are super easy to work with. They make the loan process easy to understand and really break it all down for you. They are patient and understanding that life happens and will work with you to make sure you get the best rates. They are prompt and my house closed on time. Both online signing and in person signing options were always available. The office is beautiful and in a central location in town and super easy to find. I would definitely work with them again.

- Ashley P.

This is our 2nd home we bought with the help of Dora. She is awesome. She and her team are the workforce you want to handle you home loan. She's super sweet and yet very timely in processing all our papers. She and her team did it so fast that we could not thank them enough. They handled all the stress in paperwork. They are fast workers.

The loan rate is very good. She replied by call, text and email even after hours. Isn't that just so thoughtful and caring? If you don't want stress and if you're thinking of getting her, do it. She and her team are the best! Thanks so much Dora. I love our 2 houses.

- Raquel & Robert M.

You guys are really just the BEST!!  Thank you for making things just a little less chaotic this time of year! Happy New Year and Cheers! We just referred two friends. I hope they reach out to you and take advantage of your world class customer service!

- Laura H

After wasting four months working with another financial institution on our home loan, we withdrew our application with them (due to total frustration) and looked to Dora and her team for help.

They opened and closed our loan in less than 30 days! The process was so easy we couldn't believe it was true. But, it was!


Dora, Chrissy and Casey,

Thank you so very very much.

We truly do appreciate you.

- Mitch & Cathy M.

Rob Macauley as always, was wonderful to work with. He has been our Loan Officer of choice for many years! Rob continues to be extremely thoughtful and highly efficient in all of our interactions.

- Debbie C

Nik, was very professional and was fast to answer our questions.

- Cole W

David was great. He is very knowledgeable and friendly. He went the extra mile to get us a lower rate and even answered my phone calls in the evening or weekends. He was great to work with and will use again if we ever need to buy another home!

- Gabriel K

We could not have asked for an easier or smoother experience. Everything was explained, we were told what would be happening before it happened, and our request to accelerate the closing by two weeks was seamlessly accommodated. Awesome team - awesome experience.

- Penelope M

I had an extremely difficult refinance that was recently completed by Jim Campbell his team. I had a deadline to refinance my seller-financed loan and in between the initial purchase two years ago and the refinance deadline, a code violation was placed on the property. While it was a relatively minor violation in terms of cost to correct, it requires a permitting process of several months with King County to get resolved and remove the violation from title. The initial mortgage company I was working with was trying very hard but could not get financing because of the notice on title. It became apparent that they were out of options except for possibly some extreme interest loans. I was in danger of losing a property on which I had made a down payment of $30,000, paid about $8,000 in principal on the seller-financed mortgage, and done about $5,000 in upgrades.

Enter Jim Campbell and Erin Pryor, his production partner at 1st Security Bank. I contacted them at the end of August. They had a very easy to use web application to upload all of the required financial documents and information about the situation on the property title. The client page also has a dashboard which keeps you apprised of where you are in the loan process, i.e. application, processing, underwriting, approval, etc. They were available and attentive to all of my questions and concerns. It is also apparent that they have access to financing options for unusual circumstances like mine.

While it cost just a little bit more than the mortgage company I was previously working with, Jim and Erin were able to get me approved for a Conventional ARM at a very good rate instead of the FHA loan that I was previously looking at which would have required payment of mortgage insurance despite the loan to value ratio which was at 66%. The loan closed, to my amazement, just over one month after I first contacted them. I could not believe how quickly they were able to get this done. It was truly amazing and I would recommend them to anyone. My children and I are truly thankful for what Jim and Erin were able to accomplish for us in less than five weeks.

- Anne

Chris and her team are rock stars! Thanks for taking such good care of our purchase transaction.

- David P

I am not exaggerating when I say Lisa is the only person I really trusted throughout the process of buying my first home. She took her time explaining the many details of how the housing and loan markets work, as well as things to consider before deciding on a loan - topics that never even came up with other lenders I spoke to. Lisa is very organized, knowledgeable, transparent, honest, responsive, and patient. She didn't try to push me into taking out a larger loan that I could, by banking standards, "afford" but that I was uncomfortable with.

- R.S.

Jennifer and her team were a joy to work with. We were under contract for a house with a closing of Nov 15 and decided to walk away. We were under contract for another house two days later and she was able to keep our original closing date. Very organized and thorough!

- Molly W.

I don’t know how else to say it but #TeamFisher all the way! Best loan officer with a GREAT TEAM behind her. Kudos TEAMFISHER!


My experience with Lisa could be summed up as follows "She runs a tight ship, and you want to be on that ship." In more detail, I recall that in our first meeting, she asked me to block off two hours on my calendar. Two hours, I thought to myself, there was no way I actually needed all that time. We spent three hours. Lisa understands how vulnerable a person can be when looking for a lender. She spent the first three hours with me helping me understand exactly how my loan was going to be acquired, what influenced the rate on the loan, and how she and her team fit into the picture. Emails sent to Lisa with any subsequent questions may as well have been hand raises in a classroom - full of straightforward and simple responses, and usually within minutes. As she said in the first two minutes there are no dumb questions. I greatly appreciated her candid responses and attitude towards the whole process, especially when it came to ensuring that I understood what I was getting into.

When it came time to close, she and her team were already way ahead of schedule, every step of the way. There's no amount of stressing the fact that she is someone you should definitely think about working with, because without a doubt she made my life easier with this whole confusing, busy process of buying a home.

- Michael W

I am very happy with my new mortgage rate and payment. Terence worked very hard to help me get this going. I truly appreciate all of his help. Thank you so much.

- Gayle M

Jill, thank you for your help.

You have an amazing team. Great working with people like you folks. You all took care of us from the start to the end. You gave us the confidence and the energy to start new. It’s a good feeling.

Thank you. Hope you have a good weekend and an Early Happy Thanksgiving. Please extend our thank you’s to your team.


Best to you All,

Ane & Gus


- Ane and Gus

This was my first home loan and Terence came highly recommended by a friend, and I was not disappointed. I was a bit apprehensive because I had no prior experience, but Terence made it easy. He quickly established trust and guided me through the process answering my many questions with patience and understanding. He also sent me a small welcome gift and a binder with all the documents related to the loan. Greatly appreciated and I can highly recommend him.

- Claudia Z

Barb, Jill & Leah,

Jamie and I wanted to thank all of you for working so hard to make this happen for us. We truly appreciate your great work! Thank you so much.


- John M Williams

First time homebuyer with Dual Entitlement VA Loan: First we cannot commend Dora, and her team enough for their guidance throughout our home buying process!! From day one, Dora was more than willing to answer all of our questions as well as address our concerns. Her honesty, hard work ethic, and always positive attitude did not go unnoticed.


Dora and her team made sure they were doing everything they possible could, as well as making this process go smoothly. With the amount of information, and paper work associated with the home buying process can be tiresome, but fortunately for us it was a piece of cake. With our busy schedule with work, and 4 kids ranging from 13yrs. - 3yrs; Dora and her team made it go smoothly!


We HIGHLY recommend 1st Security, from start to finish Dora and her team were always keeping us informed, and beyond helpful! We couldn't have done it without your help!! Thank you

- Mark and Patricia

My wife and I went to Dora and the team and 1st security bank. In our initial meeting I could tell that we were in great hands. The care and efficiency given by the crew was amazing. Dora and the team were astonishing all around. I will be referring everyone who asks, to the 1st security troupe! Thanks again :)

- Nick T

It was a total pleasure working with you and your staff. You guys ROCKED it for my loan!! Being an escrow officer I'm very familiar with the closing process and I know closing within 30 days is tough these days and isn't always attainable. However, in this case, had my seller been ready, my loan was ready to close at 21 days. I was impressed!

- Wendy

Jennifer and her team were phenomenal! Always kept my husband and I in the loop with what was happening during the loan process and answered every question we had with such kindness and patience.

- Courtney P.

Jennifer took time out of her off hours to help me with an issue that came up with the Title company. She was professional, firm and fought for me to resolve the issue. Communication was amazing! I was very happy to work with her and her team!

- Christin F.

Jennifer and her team are great! They were proactive in collecting info and documents, and very responsive. Highly recommended!

- Richard H

Dexter Wellington and Team were very helpful to us from start to finish. I will tell others of the great service we received. Thank you very much!

- Tu'u

Thanks so much for help on this loan. It went seamlessly as always. You are really good at what you do. I appreciate another person with a great work ethic, and someone who pays attention to detail.

Thanks again,

- Corlynda and Wesley Chism

Dora, helped with my home loan. She is very helpful and always available, she would answer any questions that I had. I am very grateful for every single person that was involved with my loan. It takes a great team to complete the whole circle. I had a great team work that made me accomplish one of my goals. I appreciate everyone's help, I'm very happy and satisfied with all the help that Dora provided me. She is great at her job and helps you with the process. Thank you so much for everything Dora.

- Esmeralda

I loved working with Terence. This was a difficult process for several reasons related to paperwork and forms, but he made it bearable with his quick response to questions and compassionate understanding of my frustrations. His kindness is what kept me going instead of looking for a different company. In the past I've worked with bankers who acted like they just did not care. Terence actually showed care and concern. This quality made me return for more services. Excellent person all around.

- Roseanna Almaee

Jill Has been working with our family business for many years and is an absolute pleasure to work with. Highly recommended!! -Amanda Brace

- Amanda Brace

I just got the keys! Lucia and I wanted to thank the 1st Security team for the excellent service and attention. You made this process very very easy and interesting for us.


Thanks again,

Kevin Kelly

- Kevin Kelly

Just a wonderful person and always has an immediate response to all our questions. Jennifer and the Fisher team are flawless and it shows how experienced they are when it comes to working with clients. We are very comfortable with her and super happy she was able to get us approved for such a beautiful home.

- Vincent. P

Dora has been an invaluable resource throughout the process of buying our new home. She has left a lasting impression on me by simply asking the right questions, providing positive encouragement, and being readily available to help when needed. I would highly recommend her to others!

- Kasey Crowner

Jennifer was very helpful in processing the loan for buying this house. We were first time buyers and needed a lot of guidance. She laid out all the options that we had and also helped us choosing which one would be right fit for us considering our situation. She also helped us finding the correct time to lock the rate. She is very knowledgeable. We would absolutely recommend her.

- Vijay

Barb and Jill,

I want to give you my tremendous gratitude in helping me refi my mortgage.  I have been through a traumatic event in the last year that has devastated and complicated my life.  Refinances in the past were extremely cumbersome, a nightmare. So I was absolutely riddled with anxiety on doing a refinance.  You two have been such a blessing!!  So supportive, responsive, educational, and organized.  The process was absolutely painless.  I can't thank you enough for making my world so much better with emphasis on reducing my acute anxiety.  Now I can focus on healing and moving forward in my life.

With heartfelt gratitude,

- Jeanette Childress

What a gift it was to work with Terence on our recent home purchase. We felt him rooting for us all the way and knew he had our best interest at heart as we made big decisions. Terence was extremely reliable, prompt and supportive. I'd absolutely work with him again and recommend him far and wide!

- Lexi Koch

Jennifer and her team were top notch to work with, unlike other lending agencies her team provided clear instructions as to required documentation, promptly responded to my inquiries, provided updated status of my loan application. This was my 4th home loan application and was by far the smoothest and hassle free of them all.

- Dyrk D.

Dora is the BEST! I recently purchased my first home and Dora helped me every step of the way. She was personable, made the process of buying a home easy to understand, and was prompt with answering questions and staying in touch throughout the process. She even found me a better home insurance quote than I managed to find, going above and beyond. She was positive, excited for me, and my advocate all the way. I whole heartedly recommend her to anyone looking to buy a home.

- Beth Williams

Terence is the perfect loan officer because he’s low-key, prompt, organized, and very knowledgeable. Moreover, you can count on him to follow through on the details as well as help you meet your financial goals.

- Barney Burke

We enjoyed working with Jennifer for our loan program. She is very knowledgeable and easy to work with. We couldn't be more grateful to have the opportunity to work with her. She's made our life easier. Thank you.

- Evan

Jennifer closed our house in 20 days!! I had heard a lot of stories about people getting stressed due to loan processing taking time etc. But for me, it was as stress free as can be. In general I had no clue how the whole loan process works as this was my first time taking a home loan. Jennifer and her team walked me through all the process in depth and took out all the anxiety. The interest rates by 1st Security were slightly higher than some of the other big banks, but the service I got more than made up for that. Jennifer gave me underwritten preapproval and gave me full confidence to waive financial contingency which helped me win the offer. After my offer was accepted, they kept me updated at each and every step. Her team was extremely responsive to any of my questions. Overall it was a completely stress free process and I am extremely happy I choose Jennifer and her team as my lender.

- Salil B

Jennifer and her team made the process extremely easy. They were all very professional and responsive to any questions that I had. They made sure that I knew what was happening every step of the way.

- Berit T.

I want to thank each and everyone of you.

You made this process very easy.

I will let anyone I know they should reach out to your team.

Thanks Again,



- Thomas Hancock

Hi Barb,

As always you’ve been such a big help, thank you so much.

- Cheryl Dahl

I have had the amazing chance to work with such a skilled and hard working woman in my home buying proccess! I’m only 29 years Old. I came to her last mintue almost giving up in tears trying to find a home. I couldn't find anything to save my life and had the worse experience with prior lenders and was over the entire idea of owning a home for my family. But Dora actually listened and spoke to me like she was family looking out for me. She gave me the right information and help me find the home that would work for us. She is even getting it closed early! She is wonderwoman with her team behind her! I will never forget Dora and 1st Security Bank. They gave me life back. Thank you so much!

- Ciarra Neal

I have worked with Barb on three loans. She has made the process so painless for me. Even when I was a first time home buyer, she walked me through each step and was always ontop of the next step. My realtor was very very impressed. He has added her to the top of his list.

My recent purchase was new construction and the developer has in house financing. I chose to stay with Barb. The personal service, and the expert guidance can't be beat.

- Sheri A.

Barb is AMAZING!!! We have done several loans with Barb and she always works hard for us. I would never use anyone else!

- Lara P.

Kay and I want to say a big Thank You to Terence for his thorough and expert help in buying our new home. He went out of his way to help us understand what was happening and what needed to happen. He is courteous, kind, and personable - it just doesn't get any better when dealing with the stress of making this big life change.

- Carl and Kay

Thank you so much for all your help Barb!  You were so helpful throughout this entire process.  Look forward to working with you in the future (at least for refinancing sometime in the next 10 years).


- Crissa Parsley

Dora was recommended by my realtor and I was glad. Dora kept me up to date on every detail but more importantly Dora took the time to walk me through all phases of the loan process. All the new forms and terms can make your head swim but she explained everything.

I always left her office feeling she had everything under control. And she did. I highly recommend Dora for all your loan needs.

- Jill D.

Well, we love you Jill – we'll never buy or refinance anything without you!!

- Melissa Bathum

Jennifer and her team were a pleasure to work with. Everyone provided helpful information and made sure we were all on the same page during this process.

- Renee W.

We wanted to tell you guys how much we appreciate working with you guys. You have ALL been wonderful.  We will be closing our existing bank account and opening one through 1st Security Bank because of you guys!!



- The Johnson's

We appreciated Terence's sense of urgency in all matters concerning our future loan. He was extremely helpful and explained everything thoroughly. He is a true professional and we would highly recommend him to anyone.

- Maureen & Julian

We started working with Jim and his team after our Pre-Approval for the Home mortgage. We had a very complicated process and a very unique situation with our purchase, and we felt that many people would give up on our process, even us, but NOT Jim and his TEAM! They were always working with us to find any options that were available when he hit a bump on the road. They have walked us through the most challenging part of our lives and never gave up. We will always be thankful for Jim and his team helping us achieve our first dream come true!

Jim and his team have provided us with exceptional customer service. Jim and his team consistenly communicate with us through our preferred method of communication email. We have used a secured email system that was easy to navigate, attach and send needed files. When it came to something that was more serious, Jim always called to give us insights on the progress. His assistants were always there to answer questions and I always had a response in my email in the matter of couple hours! When it was something more urgent, Jim responded to me immediately. We are so glad we had a chance to work with Jim and his team. Their knowledge extent, communication, teamwork, problem solving made this process a lot less stressful for us.

Thank you Jim and your Team for helping us to make our dream come true and your outstanding care in helping people achieve their dreams!

- Hibbitt Family

Thank you so much, you are so helpful, I love working with you!!

Wendi Knebusch

- Wendi Knebusch

Jennifer Fisher and her team were a dream to work with for many reasons. Let it be known that I started working with her team and a second lender for comparison at the beginning before I decided to work with her team. The other team I was working with lacked the professional courtesy and customer service her team did.


When I decided on the two lenders I wanted to work with, I sent an email to them both at the same time. Jennifer herself called me back in less than five minutes while the other got back to me later that same day.


I wanted to highlight one person on her team that stood out from the whole team of equally great professionals and that is Lyndsey. I'm not a finance guy and she really took her time to educate me and make sure I knew what I was getting into. Plus she helped me find the loan appropriate for my situation. She responded quickly to my questions and gave my wife and I the individual attention we needed from start to finish and her efforts were above and beyond my expectations. They were truly the "dream team" of lenders and I recommend them to anyone that wants to buy a home in Washington. Look no further than Jennifer Fisher and her team.

- Adam B.

Jennifer has gone the extra mile to make sure my purchase closed on time, she has her client's best interest in mind.

- John Z

Thank you so much for stopping by last week to see our new home and for the gift. That was so generous of you. We truly appreciate everything you've done for us as well as your friendship.

- Josh & Rosalyn

We really enjoyed working with Terence. He is professional and caring. He was available when we needed him and really helped things to move forward. Thanks Terence!

- Glenn Lyons and Cris Busch Lyons

Terence was wonderful to work with. He was always available when we needed him and he was so easy to work with. We always had many questions and he patiently answered each of them in such a way that we could understand. If we ever need another loan or want to refinance, we will definitely go through Terence and we will also refer our friends and family to him. Thank you for doing such a great job, Terence!!

- Jeff & Lori

I had a great experience with Dora and her team. Dora always kept in touch with me to make sure I knew exactly what was going on with my loan process. She answered all of my questions and made sure that I understood every form that I was signing. I couldn't have had a better experience!!

- Kelly S.

Thanks for your help with everything.  I am glad that we finally found you - I only wish we had started with you when we were trying to refinance 7 months ago!


- Debby Casson

As a first time home buyer, I wasn't very knowledgeable in the home buying process. The lender was great walking me through the process and addressing all of my questions and concerns. We had frequent communication throughout the entire process, so I was comfortable with every step and decision along the way. 1st Security made the entire transaction very smooth - I could not have been more pleased with the level of service they provided. I strongly recommend the team at 1st Security to anyone looking for a home lender.

- Jennifer

Dora and team at 1st Security are amazing! The communication is just superb. They were there every step of the way throughout our home buying process and answered so many questions for us. If you need a home loan, go see Dora!

- Laura Day

As remote first time home buyers, relocating on military orders using a VA loan we felt like the odds were stacked against us. How were we going to be able to enter the competitive Seattle area housing market without a substantial down payment and a network of connections? From our first meeting with 1st Security Bank we knew we were in good hands. We wanted to meet in person, and were welcomed with not only coffee and donuts but an educational hour long home buying 101 session. We left feeling completely confident this was the loan vehicle for us. And we were not disappointed. We found our dream home at zero days on the market and that day asked how quickly could we possibly close (23 days) and made an offer, which was accepted that night. Jim, Erin and the team at 1st Security held our hands all the way through the process without making us feel rushed or stressed out. We close on our first house in 2 days, and are grateful to this team for getting us across the finish line.

- Kirsten

Jennifer came recommended by our realtor after we convinced my parents their out-of-state lender was not the best option and it was the best decision we made. It was a late-in-the-game decision (literally two or three days offers were due) and Jennifer and her team worked really hard to make our offer as strong as possible in what equated to probably 24 hours time. We were so lucky to have her team on our side, and we are positive it was their experience that pushed us over the edge and got us this home. Thanks Fisher team!

- Kristine P

Thanks so much for setting a record on closing speed. It really makes a huge difference with the extra day this weekend. If we ever hear of anyone in need of financing, I promise you we will share the story and give your contact info. You have my word on that. Barb Huber is legend in our book. Enjoy your weekend and all the best to you and your team!

- Robert RaLonde

Terence was always available via phone or email and answered all of my questions along the way in the home-buying process! He made it as stress-free as possible and I would highly recommend!

- Leah

Jennifer was awesome. I had a very smooth transaction. She thinks outside the box and always was looking out for my best interest. It was the best home buying experience I have had and I've had many mortgage transactions in my past. She gets a 15!

- Sheri. Q



Thank you all for your hard work! I'm very excited! :) I will definitely refer your team to any future homebuyers I know.


Thank You!!

- Yomin Chong

Jennifer and her team made the loan application process easy by providing timely communication and ensuring we had all the documentation we needed.

- Doug E.

We met Dora while driving around a neighborhood looking to build. My wife and I had been "bitten" a year previously and were rather "shy" about beginning the process all over again. Dora took the time to explain that this time was going to be a better experience and explained why. Her and her team communicated throughout the process, didn't sugar coat any potential difficulties and were with us every step of the way. Coming from the mortgage business in my past life, there isn't another mortgage professional I would give my business too. Team Dora will be getting my repeat business in the future and will be where I send ANYONE that asks for a name. Best experience I could have asked for!

- Eli and Jamie Brackenbury

Hey Brad

Thank you for doing such a good job with my loan, I'm giving a co-worker your info.



Greatly appreciate all your help, hard work, and awesome service throughout this whole deal.

Thank you

V/R Luke



Jennifer was a pleasure to work with. She listened attentively to our situation, explained what our best options were, pointed out the costs and benefits of the various decision points and helped pick the best mortgage for us. She was very attentive, available, and responsive. I highly recommend her and will work with her in the future.

- Peter C.

Hey Jill!

We are absolutely loving our home! Thank you for making it possible for us. I honestly can’t believe we live there every time I pull up to the driveway, lol!



- Jessica Malek

Jennifer was very kind and upfront about our lending process. We had to change to 1st Security Bank because our previous lender didn't appraise correctly and for such a short notice, she and her team moved so quickly to get all the paperwork done in time. Very easy-going and pleasure to work with.

- Azu

Jennifer was wonderful to work with. I especially appreciate her guidance on interest rates and how to effectively pay down my debts to improve my credit score and interest rate. She proactively monitored interest rates and locked down my rate at the right moment. Jennifer is very knowledgeable, professional, and I highly recommend her.

- Gregg D.

She is fantastic and you get every response quick and efficient.

- Shanyu W

She worked really hard to get our deal done on time.

- Amanda V.

Jennifer and her team are amazing. We thought we would not be able to find a loan with our short credit history. We had tried before and got turned down. With the market raising so fast, the waiting was killing. Luckily, Daren, our agent, referred Jennifer, who is very professional. She explained the process clearly to us and totally guided us till the end to get us a loan. If I get a chance to buy another house, I will call up Jennifer the first thing.

- Joan S.

Jennifer and her team are amazing. They will make life easy for you in a highly competitive market where closing early can be the difference between winning an offer or not. If you are on top of the loan process as a borrower then Jennifer is the person for you; it will be smooth sailing and a quick close with few surprises.

- Radhika E.

Jennifer and her team were amazing. Without her efforts and her commitment (including on weekends) we would not have been able to win this property. Always available to answer questions and never missed a beat, allowing us to close within 3 weeks. Highly recommended!

- Mario G.

Jennifer is AMAZING! She got us the absolutely best deal ever; we couldn't recommend Jennifer enough! Thank you!

- Claudio P.

Hello Jennifer Fisher and Team

We wanted to let you guys know that we really appreciate all the work it took to get us financed for our house. We are all moved in and we are loving it. We have dealt with other lenders in the past and you are by far the best. We are thankful that it was straight forward. You let us know what documentation we needed from the very beginning. The other lenders were constantly asking for different documents on a daily basis, sometimes asking for the same paperwork after it was already sent to them, or changing the requirements at the last minute when it was time to close. To say it was frustrating was an understatement. Again thanks Jennifer and team for always keeping us updated and answering our questions throughout the entire process.

We highly recommend anyone looking to finance a home contact Jennifer Fisher


- Robert S.

Terence was wonderful to work with during our recent home purchase, providing insight and knowledge to help us throughout the entire process. We would not hesitate to recommend him to anyone considering taking out a loan.

- Joseph and Laura P

Rob Macauley worked a miracle to get me refinanced. I am a small business owner, and was turned down the last two times I tried to refinance. I wish I would have started with Rob. I was surprised how quick and easy the process was. If you're thinking about refinancing I highly recommend Rob Macauley.

- Cynthia C

A quick and stress-free transaction!

Thank you!!



- H. Roberts

We met Dora in August of 2016 to discuss pre-approval for a new build home loan. Nearing the end of the process now almost 7 months later I can say she has met and exceeded even my own lofty expectations and more importantly done it with a genuine sincerity that is sometimes rare in the financial world. Her professionalism, communication and flexibility allowed us to focus on and really enjoy what for us will most likely be one of the biggest purchases of our lives. When we are handed our keys next week and step into our new home I know I will feel a profound gratitude toward both her and the team at 1st Security Bank for helping us make it possible.


- Joshua and Jennifer Newtson

Jill, Regan and Angela,

It's been such a great experience working with you and your team. We appreciate you and everything you've done for us. We are so excited right now it's hard to put into words.

Thank you for everything 😊🎈


Hi Jill and Regan,

Just want to add my thanks to you and the team for the professionalism and service you’ve provided from day one. We will certainly not hesitate to recommend you to anyone who might be in the market.







- Greg Gomez and Carolina Pinzon

We have had the pleasure to close on a refinance of our rental property with the help of Terence Fleischer who made the process as smooth and professional as possible since it is a little more involved than a straight home mortgage loan. He answered every question we had and guided us through the maze of paper work to every one's satisfaction.

Thank you Terence

- George and Marion Castaneda

Jennifer was awesome from Day 1 through the closing date. She is very responsive, knowledgeable and is a great person to work with. She went beyond what was minimum and was key to closing the home on time.

- Sandeep V.

Working with Alycia Edmonds and the team at FSB was an absolute pleasure. Her knowledge of the home finance business made me feel very comfortable throughout the process and she went above and beyond to make sure we structured a loan that worked for me and my family. Alycia is creative and leaves nothing to chance in finding the best deals for her clients. I would recommend Alycia and her very competent team to anyone looking for a lifetime relationship in the mortgage business.



- Ben Bailey

My wife and I have had the pleasure of working with Terence during our recent home purchase. We appreciated working with such a true professional. Terence has tremendous insight and experience that can be counted on to provide accurate information to guide decisions of the purchaser. I would highly recommend Terence to anyone looking to make a home purchase. Thank you Terence!!!

- Patrick and Sue C.

Very easy and comfortable person to work with. I would 100 percent recommend for smooth Loan process. She has done very good job on closing a Loan which is less than 30 days for me from start to end. Every timeline date on loan process matters and working with Jennifer made me so comfortable in meeting all loan deadlines on timely fashion. Got appraisal in 10 days, no other lender were comfortable with!!

- Raman S.

I worked with Alycia and Ashley to secure our loan on a vacation home we purchased inWest Seattle. My husband and I reside in Charlotte NC, and I was somewhat skeptical of obtaining a mortgage from afar! Alycia, and Ashley were exceptional! Alycia answered all my numerous questions and walked me through all the documents that needed to be signed! In less than 30 days from the time our offer was accepted, our loan was completed and closed! In 30 plus years we have never had a loan process go as smoothly as this one did.....and all of this was done from our home in North Carolina! I highly recommend Alycia and her team for her knowledge and expertise!!


- Marilee Koewler

Not a better fit for a first time home buyer!

Crystal was the epitome of everything I needed in a loan officer. Every aspect of the loan process she was there to soothe my concerns and answer my questions. She was professional, punctual, knowledgeable, and fun to work with! 10/10 I will recommend her to everyone.

- Christopher Michaud

Dora is extremely knowledgeable on all aspects of the home mortgage loan process.  She is quick in responding to all inquiries and her communication levels are top notch!  I would recommend Dora to anyone buying a home.  She is wonderful to work with and works extremely hard in ensuring the loan is completed on time!

- Lori L

Dora was very helpful with answering all our questions regarding our refinance making the process go very smoothly, and even when a surprise cost came up, she dug into it and found that it was not applicable, phew!  I would recommend Dora to family and friends.

- Connie S

Dora and her team at 1st Security Bank are amazing.  She was prompt to respond to my emails and phone calls.  Never felt in the dark and made our loan process run smooth.  Always one step above what we needed.  I would highly recommend Dora for future home loan needs.  Thank You Dora!

- Jessica C

I have used a few lenders in my time and Dora is the best by far.  She communicates constantly all the way through the process.  Very professional, nice and polite.  It was a breeze working with her.  I strongly recommend her to anyone.

- Mike T

Dora is an AMAZING loan officer!  She has never disappointed one of my clients and always closes on time OR early!  She responds very quickly whether it be day, night, or weekends.  She makes the process very easy to understand and never leaves you with questions.  Love working with her!!!

- Madison G

Dora is the hardest working, most knowlegeable loan officer I have had the pleasure to work with.  Whenever I call, text or email her, she will immediately get back with me, weekdays and weekends.  My clients and I have had nothing but great experiences working with Dora.

- Larry G



It was a great pleasure to meet you and Sheena face to face. You are a knowledgeable Branch Manager and definitely very friendly and customer oriented. Not only you are prompt in understanding customer needs but also have unique skill to articulate in a very simple terms the various loan features and options .To me, it was a stress free event!


I am glad we were able to finalize the loan application and related documentation as well. It was Darla Cravens who suggested to contact you and told me that Brad will make the entire process very smooth. She is so right! Please convey my deepest appreciation for Sheena Brown. She is competent, and very helping. It is comforting for a customer like myself to be in good hands! Credit also goes to 1st Security Bank management to staff the branch with talented people like you and Sheena.


Thanks again and we will be in touch.


Ami B. Sidpara


- Ami B. Sidpara

Pretty cool! After having my rent tripled in Ballard 2 years ago I bought a house. Barb was helpful in the original purchase but as I was already in w/the agent so she recommended I stick w/that agents program and bank. I was a novice but when it came time to refi, Barb was the first person I thought of. She walked me through the steps clearly. We decided to consolidate some home improvement loans and viola!...I'm not a novice anymore. This will clearly expedite my retirement plans and launch my second career in music. This would not have happened unless Barb took the time to know me and take an interest in my plans for the future. GO SEE BARB!


- John E

Hi Barb,

I wanted to thank you for an amazing job you have done with my loan! It was such a great blessing and privilege to work with you! Also, thank you for the address stamp! What a nice gift! Thank you so much for your time and patience.


- Nataliya A

Jennifer and her team are AMAZING. I would highly recommend this team for anyone needing a lender. The team answered all my questions without hesitation. When deciding on a loan type they ran several scenarios the help me make an educated decision.

- Nicole R.

Jennifer and her team had great communication and even helped me close early.

- Dave S.

Thank you Jennifer, you were great, very patient, knowledgeable and willing, you've never stopped until I was comfortable with the numbers you were working on, thank you for making this possible for me. God bless!

- Pierre S.

Love Jennifer, she was up all hours of the night to make sure we had everything we needed. She helped me so much with my credit and we got our forever home.

- Amanda A.

Jennifer helped us through a lot of paperwork and met with us frequently (very helpful to us who prefer a real person, rather than on-line).

- Sue & Philip K.

Crystal with 1st Security Bank was a blessing to work with. Everyones time is valuable when having to make a large purchase or investment and you want the smoothest process. I met with a variety of banks but settled with her due to her professionalism and loyalty she provides to her customers.”

- Tyler Stoner

Applying mortgage is stressful, this is why we have to have a great lender to work with. Jennifer and 1st Security Bank may not offer the best rate, but they offer the very best customer service. No matter when I have questions, either late at night or sometime during weekend, I can always reach out to Jennifer and get immediate response.


I'm really glad to work with Jen to buy my first home!


- Yunhao S

Alycia helped my husband and I with securing a loan for the purchase of our new home in Mukilteo, WA. Alycia was AMAZING. We had such a great experience. Based on a previous experience, I was really dreading the loan process this time around, but it turned out that I had no reason to fear. Alycia and her team were so personable, professional, and easy to work with. Communication and instructions were clear and consistent through the whole process and she was on top of everything. I never had a worry that anything would slip the cracks because she and her team are so thorough. I've already recommended my parents contact her for their next home purchase and I would recommend her to anyone. Definitely plan on working with her again in the future!

- Kaley Penington



It was a pleasure to work with you and Regan. We went along with Allen's recommendation for a loan officer and it worked out very well. Hopefully we can do business again.


Thank you,



- Kevin Suedel

LISA SAVED US. I am not exaggerating when I say she was the ONLY person in the entire home-buying process that I trusted 100% was leading us down the right path. She was generous in the time she took to explain everything to us as first-time home buyers, answer all our many questions, and re-explain everything we later realized we didn't understand the first time through. She recommended external resources to further educated ourselves and knew the right times to encourage us, as well as when we were stepping in over our heads. She was the ever patient, calm, professional ROCK in this process.


Recommend x100!


- Trevor S

Lisa has made the home buying process so easy for me. It was my first home and she spent the time to carefully explain each step. I would highly recommend her if you're looking for someone who will make sure you know and understand your financing options.

- J Shin

Jennifer and her team are amazing!! Again very easy process and stress free!! Jennifer and her team are great at keeping everyone informed and answering questions!

- Amy S.

Dora was outstanding. She made sure we had everything in order and stayed on top of calling everyone to make sure our loan processed quickly and smoothly. Thanks for helping us get into our new home!

- Clayton and Camea Moreau


Eric was an absolute pleasure to work with! Purchasing a home was a very long and difficult process for us because we were looking for something very specific but Eric was very patient with us the entire time. We had lots of questions and he was always right on top of it. He always put us at ease and made sure that we were taken care of. We had been pre-approved with 2 other lenders and neither one of them even compared to how great Eric was. I highly recommend going to Eric and his team for your home loan needs!


- Karina U

Jennifer was extremely informative and always happy to help. We would definitely recommend her services to anyone whether they are new to home buying or an experienced home owner.

- Josh F.

Jennifer and her team were professional at its highest level. She worked really hard and responsibly to get the deal closed for us on time, with the best option possible.

- Nhung N.

Dora helped us through buying our first home. The paperwork can be confusing, but Dora helped us through each step of the process and answered all our questions to make sure we understood everything clearly. She was always very easy to get ahold of, and very quick to reply to any emails/calls. Awesome loan officer and great customer service!

- Courtney & Robert Nelson

Hi Lisa, Randee and Kalena,

It was a pleasure working with you all again and your communication has been superb. I will always tell people how great both of my experiences with FSB have been!




- Dan

We met Jennifer at a Redfin home buying class. The information we got from her made us buy a new construction home way earlier than we planned and it paid off in a good way. The entire loan transaction process with Jennifer and her team was easy. She gave us the best market rate. Jennifer and Lyndsey were always there for us if we had any questions. She made every possible effort to provide us the keys ASAP during the closing process. Highly recommend Team Fisher !!

- Kirthi

Customer Service + Working Knowledge = 100% Great Lender!

My wife and I chose Crystal Burdo as our lender through a recommendation we received from a trusted friend. It was a great decision, but I'll get to that in a moment. Prior to this experience I always felt like having to choose a lender, other than for the true financing of the loan, was an unnecessary evil. That ideology that I had is no longer the case. Crystal was such a tremendous value-add to our home buying experience. Her knowledge and insight was incredibly helpful, she was always available for any questions we had, and she also brought an intrinsic value to us that we didn't know would be there...and that was peace of mind that we were doing everything correctly all along the process of buying our home. I was taught to never ever recommend anyone unless you are 100% sure that they won't let you down. With that said, I can safely recommend Crystal Burdo to anyone looking for a great lender that will make a positive difference in your home buying experience.

- Couggolf

You guys are amazing fast and great to work with!


-John Hamlin

- John Hamlin



I want you to know how grateful I am to you for your amazing skill and hard work on this file. I have told so many agents about you and will refer you as you have proven what you and 1st Security can do. John and Rebecca will be enjoying this beautiful home because of you.

In appreciation, Rojane


- Rojane Maybee

Jennifer and her team were efficient, responsive and closed my loan quickly at a competitive rate. What I was most impressed by was unlike other lenders all of my contact was with Jennifer. It makes you feel like someone is actually working for you, instead of dealing with a maze of paper processors. Her team also was very responsive and supportive; gathering all the maze of paperwork involved in the process.

- Steve B.

Hi Everyone -

At some point today the purchase of our new home will be official. I wanted to thank you all so much for your help this past month. Thanks for answering all my questions and for getting the home closed on time, actually, two days early.

I truly appreciate all you've done for us. This is the third time we've worked with your team and you all truly are the best. Thanks so much.


- Jimmy

Hi Angela, Jill, and Regan,

Awesome, thank you all very much! We are very happy. Thanks for the on time close and the very smooth process!


- Vannak Cheun

Jennifer and her team at 1st Security Bank were very supportive and always had our best interest in mind when looking into the different loan options. We're thrilled with our outcome and would highly recommend her services to those in the market for a home loan.

- Brian M

We could not be happier! Dora made securing a home loan so easy and painless! I doubt that getting a loan has ever been described as enjoyable, but meeting and working with Dora was truly an enjoyable experience! I highly recommend contacting Dora at 1st Security Bank for your home loan.

- Kathy Potter

Everything went very smoothly and Jennifer was a true professional. When my homeowner's insurance quote was way too high, she found me another insurance agent who was much more reasonable. We also had a few little bumps right at closing, but Jennifer smoothed them out and we got to closing right on time.

- Mary B.

Thank you! Awesome job...thank you to all your team...I appreciate the service you provided and it closed on time!!!Kudos! I also put your name on my list of "great lenders"!


- Anna

Barb Huber is FABULOUS. She is efficient, knowledgeable and so easy to work with. Barb never wastes your time and you realize she's genuinely looking out for you. She proactively reached out for a re-fi that was a big benefit to me--something I wouldn't have looked into on my own. I'm so happy my real estate agent recommended her. She and Jill Moon make a knock-out team. Without question, I'd go back to Barb for any mortgage needs.

- Jen

1st Mortgage loan experience: Great! Terence is smart, efficient, straight forward and an absolute pleasure to work with. He works diligently on his clients behalf and is a great communicator. He and the branch personnel are what make 1st Security Bank work.

- Janell J

Barb you provided the best customer service I have received in a very long time. Wanted you to know we would work with you again if we ever want to purchase a new home. I also refer you any chance I get.

- Laura H

Jennifer really tried to work with us to minimize our out of pocket costs and get us the best interest rate possible. The Fisher Team worked really well with Redfin, which was part of what made everything so smooth. They consistently communicated what was expected of us and when and what the next steps in the process were.

- Jessica H.

Barb was referred to me in 2006 when I bought my first condo. I used her again in 2016 when I bought my first house in the craziest real estate market to date. Barb (and Leah) were extremely professional in all stages of the process – from getting approval for a loan, to understanding how the mortgage worked, and giving me estimates for various properties and price scenarios.  She sent me a million of those.  She also gave me tips on what to consider in buying a home, townhouse or condo.  She explained the entire process from start to finish and answered every single question (1,000+) with charm. She was quick to respond to my emails or phone calls, had excellent attention to detail, great follow-through, and was there every single time I needed her.  In this market you want to count on someone – offers can be made the same day you view the property.  I felt extremely confident in her abilities as a professional, as well as just liked working with her due to her fun and friendly personality.   I would use her again and would not hesitate to recommend her to any friends or family.  If you choose Barb, you are in the very best hands every step of the way!

- Samantha Everett

You all made what can be a painful process very easy! You ladies are the best and will definitely send business your way in the future!




- Susan E

Wooohooo!!! Thank you, Jill! You and Regan have been amazing. We wouldn't be celebrating right now if we'd stuck with that shady lender we'd originally signed on with, so thank you.


Have a great day and talk soon!






- Garet & Moira

Jill took care of my financing need in an utmost professional level. Best of all Jill gave the best rate in the market!

- Katie R.

Very happy with everything and especially your service and expertise with mortgage lending!


We really trust you and thanks for all the reassurances you gave us when we needed it.


You'll see us soon when we pop in your office. :)


Love ya Jill!



- Sheila R.


I'm overdue in thanking you for closing my buyers deal on time. When you took it over, I thought there was no chance that it would close on time given his super late in the game change of lenders, and his inability to give the last lender what he needed. So I really can't believe that you got it done on time. Incredible work!


I look forward to potentially working together on another deal. Hopefully one less rushed :).





- Matt Goyer

As first time home buyers, we were naturally nervous and unsure about the home buying process. Alycia and her team were both very knowledgeable and professional. They provide exceptional service and support. Working with this team made the home buying experience less stressful and enjoyable. I couldn't believe how fast we were able to close on our first home. Closing in only 23 days is unheard of! I will definitely use Alycia again and refer her to my family and friends. Thanks for an amazing home buying experience!

- Shannon Kirby

Jennifer and her team closed the house in a very short time. She also helped in providing various loan options and helped in securing the loan.

- Guru p

Refinancing with Terence Fleisher was an absolute breeze. Terence made the process so easy and uncomplicated. He negotiated an excellent rate for us and now dealing with our local bank rather than one in Chicago has made life so much easier. We give Terence a 5 star rating (out of 5).

- Pete and Nancy Borrell

Over the years we have bought and sold numerous pieces of property. We found that Terence and the people working with him on our re-fi were by far the most professional and efficient that we have experienced. From start to finish we were informed and involved in the process every step of the way. Simply a job well done. We will refer folks to 1st Security Bank and specifically Terence Fleischer at every opportunity!


Thanks to all who were involved.

Sarah & Don

- Sarah & Don DuBose

Eric did an excellent job and got us the lowest rate and fees available. He is very knowledgeable and communicated with us each step of the way. Thank you Eric!

- Ryan B

Eric was straight forward and very helpful, as a matter of fact the only truly helpful person I encountered during my home buying experience. He took the extra time to explain, explore options and find me the answers I needed. I would highly recommend him for anyones financing needs.

- Dena L

Eric is highly recommended. Knowledgeable, responsive and very helpful. He was very patient with all my questions and helped made the process run smoothly.

- Marie T

Eric was very helpful throughout the whole loan application process. He was very knowledgeable. I would highly recommend him to anyone needing this type of service.

- Judith G

Mr. Melling was very helpful in getting my mortgage closed on time, and even before our target closing date, if we chose to. The whole process was very smooth, without any problems or delays.

- Eddie M

Crystal was awesome! We had some issues with how fast we needed to get a loan and a lower than optimal credit score. We had talked to some other lenders and were disappointed in their results. After talking to Crystal about our needs and timeline, we were pre-approved within a few days. She answered all of our questions about the loan and all of the ins and outs and made us feel very comfortable. We had some extra paperwork involved due to our credit score and she responded very quickly to every question we had. I know she had other clients, but she made us feel like we were her only responsibility. Can't say enough good things.

- Joseph Furby

Thank you so much to all of you that have made this process a smooth one for Amie and I. We are very lucky to have great people and true professionals assisting us in this big step in our lives.

Thank you very much and have a great week to all!


- Andrew

Great team! Walked us through the process and kept us in the loop.

- Maya A.

A special thanks to Jennifer and her team. A great group of people and I would recommend them to anyone. Jennifer was a big part of the reason we will be moving into our new home. Thanks again.

- Todd S.

Jennifer was great throughout our loan process. Her and her staff worked hard to meet our closing date. She even responded to questions I had over weekends.

- Bill K.

That's awesome!! Thanks everyone for all your help! Best team ever!!!

- Toni

Yes, to each of you that helped us through this process, thank you very kindly indeed! We couldn't be more pleased to be stepping into our first home!

- Steve and Bethany

Jennifer and her team were wonderful to work with. Jennifer personally communicated with me at every step. The home buying process always has a few bumps in the road and Jennifer helped me through every step. Even better, she came to bat for me by calling the listing agent on my behalf. Since I was competing with cash offers, this was critical to my sellers even looking at my offer. I'm very happy with the team at 1st Security.

- Casey C.

Did the impossible! We closed on time with less than 30 days to process! Got a great rate, and unbelievable customer service.

- Jamey B.

I can't thank Jennifer enough for taking the time to look at our application and details closely, realizing a mistake that the Chase Bank Mortgage officer had made, that had caused Chase to refuse to provide financing after they missed the deadlines they had themselves set, twice. The experience with Chase had really gotten me worried - I had never expected financing to fall through with our profile. It was a shocker.

But having Jennifer in charge of our financing this time was exactly the opposite experience. Great attention to detail, excellent communication, and a fair deal. Couldn't ask for more, and highly recommend her. IF you have her on your side, you are good to go!

- Kajal D.

Jennifer and her team with 1st Security Bank have been great. They are always prompt on getting back with questions and answers. We were able to work with Jennifer to find the right solution for our loan that worked for us. Great group, and would love to work with them again.

- Todd S.

I've worked with other lenders before who are great, but none are as exceptional as Jennifer and her team at 1st Security Bank. We sprung a fast closing date on them during the busiest season of the real estate year, and they didn't even blink an eye.

They were communicative, professional, and patient throughout the entire process. We messed up on getting them the right documentation at one point and they went out of their way to help us find the right ones and make sure we got our underwriting done in time.

For anyone who is looking for a loan, look no further than Jennifer and her team.


- Ryan M.

I would highly recommend Chris Palm to anyone! My husband and I had the best experience at First Security Bank with Chris when buying our home. He's very patient and helpful. If he didn't have a answer to a question, he would call me back right away with one. He made it very easy and enjoyable for us. When friends, family and coworkers ask about buying a house, Chris is the first person that pops in my head.

- Seth & Jessica

Chris Palm with First Security bank helped me obtain my first home loan a while back. I'm set to close on my second home next month an once again Chris Palm with First Security bank is helping me reach my goal. If you're self employed, I definitely recommend Chris because he will work night an day to make your dreams of owning a home a reality. Thank you!

- Jose

Chris Palm is a very knowledgable, friendly professional who takes care of his client first and foremost. He takes whatever steps neccesary to ensure that the job gets done efficiently and in a timely manner. Chris truly cares for his clients and once the job is done continues to check in to ensure things were completed as discussed. Highly recommend Chris to anyone looking for a finance agent!

- Mark A.

Jennifer was very helpful and knowledgeable and was great in helping us getting the mortgage for our new home, Jennifer always made sure to explain every aspect of the deal to us until we fully understood all of it, we are very grateful for her help.

- Mats H.

Jennifer and her team were great to work with... They made an arduous process easier by communicating clearly and often. We felt Jennifer went the extra mile to help us with our loan approval.

- Tawny W.

Jennifer and the Fisher Team are top-notch and among of the most above-board lenders with whom we've had the pleasure of working. Jennifer is extremely knowledgeable about how trends among the Street and the Federal Reserve may impact mortgage rates and was very patient when explaining every line item that we questioned. My husband and I are in the engineering and legal fields, respectively, so we're not the most savvy when it comes to the banking industry. Jennifer explained things in plain English and was always available whenever we needed questions answered. Further, some of our financial paperwork needed to be prepared over the Christmas holidays and Jennifer and her team pushed ahead despite that fact. We felt like we were in very capable hands and that she had our best interests at heart (and not hers). We highly recommend Jennifer and her team, Thanks, Jennifer!

- Sean & Jenn B.



Now that it's all almost said and done, Deanna and I really want to extend our gratitude for your communication and honesty throughout this whole process. We didn't know what to expect from this process, but do appreciate your constant follow ups. Hence, provided excellent customer service and we felt as though you really did care about us and our future home.


Thanks again.


- Ryleigh and Deanna

Jennifer was great to work with. She was responsive to questions and quick to provide anything we needed.

- Christopher S.

Jennifer and her team at 1st Security Bank were great. They were very thorough and fast with our loan processing we actually were ready for closing a few days early. If you want an excellent lender then I recommend FSB as your choice for a home loan.

- Eric N.

I knew from the start that my situation was unique and there would be challenges. Thankfully Jeff took the time to understand my circumstances and together we made a plan. Throughout the entire process he kept me on target, always setting realistic expectations, and helped solve problems as they arose.

Working with others, it's rare that my expectations are exceeded; however Jeff exceeded them in every way. I appreciate his honestly, knowledge, dedication and his true passion for what he does.

I'm grateful for all the help and support Jeff provided, how he championed my cause, and made our dream home a reality!

- John Karwoski

Jennifer and her team are just amazing! From start to finish, communication was great! This is the 3rd home we have purchased, and it has been the BEST overall experience with financing! Jennifer took the time to really investigate the best deal for us and presented our options clearly. We felt advocated for, and that her entire team had OUR best interest in mind! I would HIGHLY recommend the Fisher Team!

- Jennifer P.

Best in the Business! Thank you Jennifer for all the late night phone calls answering our questions and making sure we got the best possible deal! We appreciate your hard work!

- Cameron W.

Thanks again for everything. We appreciate all the great information and truly wonderful customer service. Just feels like a family!

Wishing you all the best and looking forward to seeing you soon!


- Amy

Hi Lisa: I wanted to say that it was a total delight to meet you in person last night. Thanks again for taking the time to sit down with us. It was so nice to learn more about the financing process, and you certainly eased some of my anxiety over home buying!

- Claire & Mike

Jennifer was great to work with, she kept us updated with every step of the process and was invested in working on our behalf and meeting deadlines. The entire 1st Security Bank team worked well together to efficiently process our loan and provide consistent and clear communication.

- Mya S.

Jennifer and her team were incredibly communicative with us! They explained everything in detail, and answered our questions no matter how numerous they were. We will definitely refer others to them.

- Jordan W.

Thank you Jennifer and your team!! What an experience buying my home has been. Jennifer did not hesitate to pick up the phone to clarify and also spending a fair amount of time later in the evening with the seller's agent, which I believe too contributed for my offer to be accepted!

Jennifer and team - thank you from the bottom of my heart for your patience, clear communication and care!

- Elana S.

Jennifer has been absolutely awesome to work with!

- Josh F.

All you All,

My experience with 1st Security was amazing. Brad - you made me feel like I was going to be in good hands, and made it an easy choice to go with you as the lender. You promised that if you couldn't deal with me directly that the other staff there was totally capable to make things happen and support me. That really turned out to be a huge understatement. Each stage of the process you all were exactly what I need to get through it. From the time I came through the front door to when I left, it was always a visit that helped me understand something, and looked forward to those drop ins.


When things got rocky and uncertain on my end, you all supported me and the situation. Thank you. You've been super to me and I will recommend to anyone that they head your way if they need a loan.




- Brian

Now I’m excited and doing the happy dance, woo hoo! Thank you to you all for being so knowledgeable, kind and great to work with. I couldn’t and wouldn’t have done this if it wasn’t for the amazing team that you are. I will always be very grateful.

- Shelly

Alycia was fantastic to work with. She was incredibly responsive, answered all the questions that came up as a first time homebuyer, and she ensured that I got the best possible rate. I would absolutely work again with her!

- Alli

Dora is an extremely skillful loan officer, and an excellent person. She took care of the process, met, and exceeded my expectations. I always felt she knew which step to go, which route to take, and what was best for me.

My appreciation to her.

Thank you.

- Antonio Aguila

Jennifer and her team were excellent to work with and helped us secure a very good loan rate!

- Patrick M.

Thanks everybody for the smoothest transaction of the year.

Well done people. Take the rest of the day off.


- Peter

Jennifer and her team were AMAZING to work with. After going to a few of the “bigger” banks as potential lenders, my Redfin agent, gave me some advice to inquire with Jennifer and her team at 1st Security. After visiting, I definitely felt that they were a team that really cared about helping me get a home and worked out numbers that I know were intricately catered to my personal financial situation. During the entire process, her entire team was extremely helpful and worked above and beyond to help me into a home. They laid everything out for me fairly clearly, and even when things were getting tense due to timing constraints and third party issues, they talked me through what was needed to be done to get the results. They are a great team, highly recommended for a reason. Thanks Jennifer and company!

- Jeremie R.

Jennifer and the team, simply the best in the business hands down. They stay on it like "Stacey Adams" collecting the necessary paperwork which makes closing so smooth and on time. Will definitely recommend this team to anybody who inquires about buying a house.

- Isatou D.

Kara, I LOVE how organized you are. It makes this process so much less anxiety-provoking than it could be otherwise. Thank you so much for all that you are doing!

- Shannon

Very professional and well experienced. Spent good amount of time to make everything clear including interest rates and statements. Always answered all our queries whenever necessary. Process for signing documents were very instant and easy online on their portal. Happy with the interest rate and mortgage insurance rate. Will recommend to anyone looking out for a nice deal on home loans and who are seeking peace of mind on the whole process.

- Sandeep H.

Thanks 1st Security Team for a smooth & easy closing, as always!



- Brooke Jaeger

Yes, THANK YOU so much to everyone, and to the team at 1st Security!! I can say that while this can be an overwhelming process, you have all taken such good care of us, and been so responsive, informative, and supportive, and that has made all the difference for us. It was wonderful working with you all, and I will not hesitate to tell anyone looking for a mortgage to contact you guys! And of course Brooke has my highest recommendation as well! :) Thank you all again. We are so, so excited, and grateful that this went so smoothly with your support.

- Rachel C.

We've been working with Barb since 2011, when we purchased our first home. Since then, we've done a total of 3 home loans, and one refi with her. We followed her to 1st Security from Sterling Savings, because her quality of service, and honest and accurate information is hard to beat.


On our most recent purchase, we ended up selling our first home, and dealing with the buyer's lender was absolutely terrible. He completely dropped the ball on multiple occasions, and ended up pushing the closing date out, all the way to the limit, despite the fact that both parties were trying to close earlier. This put us in jeopardy, as well as the couple that was selling us their home, and the renter we had lined up to live in our second home. It was truly stressful.


However, Barb had our side of things wrapped up two weeks ahead of schedule, despite the fact that the Buyers had a good week and a half start on the paperwork. If it wasn't for Barb being super-on-point on everything, we probably would not have been able close on time.


Her expertise and knowledge of the market are one of the strongest tools you'll have in your pocket during this somewhat stressful process, and she will really make sure you understand the ins and outs, bringing light to any confusing spots. We really feel comfortable purchasing property now, because she really takes this daunting task and makes it easy.


Aside from getting the keys to your new home, working with Barb is probably the best part of buying a new home! We are repeat customers for life!! Thanks Barb!! <3

- Casey and Kana Griffin

Thanks for the update everyone....if only ALL transactions could run this smoothly.


great team on this...thanks!!


- Peter Henry


Our thanks to you, Kara, Lisa and the team at 1st Security Bank!! You are always wonderful to work with; professional, courteous and helpful.



- Shelly & Pat

Trina Torkelson, our Redfin agent, recommended Jennifer to us. Jennifer was amazingly helpful and prompt. Jennifer and her team provided us with top level support and guidance. We received a personal, hands on experience that no "big bank" can compete with. Thanks again, Jennifer!

- Jason T.

Dora and her team did an amazing job helping us with our loan for our home. Being out of state we thought we were going to run across some issues, but Dora made sure that never happened. It did not matter how many emails/phone calls/questions we contacted her with and trust me there was a lot, she always was willing to help us in any way she could. With her positive attitude and magic she pulled to close our loan so quickly, we know there was no one else who could have helped us out the way she did! Thank You!

- The Monroes

Honest, thorough and fair. Had a great experience with Jennifer and her team.

- Matt G.

Lisa, I have been and continue to be SO VERY impressed with your professionalism and your sense of urgency. It’s such a wonderful feeling being your client, and I feel this family is being well taken care of by you and your team! If possible…PLEASE send this message onto your senior management, you deserve it AND earn it every day from this family and likely many others!



- Jack Alberson

Breath of Fresh Air,


My family and I lost our home in November due to a fire. We decided we wanted to buy our first home. It was a lot sooner than expected, I originally went to another lender, and after weeks and weeks of zero follow through and no solidity, My Realtor suggested taking my loan over to Charles over at 1st Security, As apprehensive as I was about starting over from the beginning I made the change on 2/1.


Charles and his firm immediately got to work on my loan application. Might I add was at 8pm on a Monday evening, no delays & very responsive. The team who works beside him are just as diligent and hardworking as he. We closed on our first home on 2/25. My only regret with the entire home loan process is that we didn't begin the journey with Charles at 1st Security Bank to begin with.


His firm is so understanding, professional and take the extra time with you to ensure you know what to expect, My Family is living in a home, instead of a hotel because he worked for us and ensured us through the entire process.


I can't elaborate enough of about the quality and dignity 1st Security Bank has to offer...


Thank you so much for making the process pleasant for us after a nightmare.



- Kristina and Robert H

Charlie and his team did a wonderful job helping us steer through the complexities of buying a new home. Charlie met with us early in the process, and spent time explaining the loan structure and costs. He was friendly and easy to talk to, putting us at ease right away. He had a great relationship with our realtor, so that helped to smooth the process as well. His team kept us informed, prompted us when we needed to provide information, and basically made us feel comfortable along the way. They were thorough and responsive whenever we had questions. I can't recommend Charlie and his team highly enough.

- Sheila O'Hara and Kevin McCarty

Jennifer was excellent! She patiently answered all questions regarding our loan options and the entire mortgage process in general. She would respond quickly, even on weekends. We took up her suggestion of being pre-underwritten (Seller's guarantee) and it was probably the most important factor that helped us win in a multiple offer situation although we weren't the highest offer on the table. Her team was efficient and kept us well informed as each step progressed until the day of closing. We were supposed to close in three weeks, but ended up closing a week early!! I would highly recommend Jennifer and team.

- Shabbir R.

I first went to another lender for a loan and was turned away because of my unique circumstances. Barb took the time to listen and immediately came up with a solution. She was great to work with in every way!! She made the whole confusing process easy. She was on top of everything from start to finish. I would definitely recommend her and will use her again! Thanks Barb!!!

- Jamie S

She did a great job. Without her help, I could not make it.

- Lee M.

Thank you all! You all made this process quick and easy.

- Kasea H.

Dora and her team at 1st Security Bank went above and beyond to address all our needs and questions. Dora is a true professional, who listens to her customers concerns, answers all questions timely & accurately and most importantly puts her client’s needs before hers. Her team was able to work with our family’s crazy schedule to get all necessary paperwork signed timely. Over the years we have purchased several homes and refinanced numerous times but Dora is truly the best loan officer we have had the opportunity to do business with. Thank you Dora for making this process very smooth for us!!!

- Cesar C

Eric's helped me finance my original mortgage and years later refinance my mortgage at a lower rate, as he is always keeping a lookout on lower rates making sure I'm getting the best deal! Very friendly, professional and reliable! I recommend him to anyone in the market for a home loan or refinance.

- J Clark

Eric did a fantastic job of answering all my questions and walking me through the process. He takes the time to get to the root of your question and answer it as well as possible. I look forward to working with him again in the future

- Mike Austen

I am currently working with Eric to buy a home! He has been amazing! Very prompt, helpful and easy to get ahold of! And a bonus we will be closing on time!!! Highly recommend Eric Melling!

- Dani S

We've had a great experience working with Eric. We are having a home built, so it's a long process, and he has been attentive throughout. He's provided us with a lot of different alternatives for our mortgage and been very helpful providing insights into what will work best for us. I highly recommend him and his team.

- Meagan M

Jennifer and her team were great! They were very helpful, responsive, and happily answered ALL of my questions, and I had a lot.

- Heather G.

Charles did a wonderful job with getting us through the process of buying a second home. I am a very busy guy with work and family so producing the documentation required for obtaining a loan as a self employed borrower was a little frightening for me with my limited time. Chuck and his staff calmed me down and assured me that it was o.k. Chuck and his team staff are very skilled at helping his borrowers obtain the documentation. Thanks to Chuck and his team our family is enjoying many relaxing days making everlasting memories in our home away from home. He can help make your dreams a reality too.

- Shawn Maxey

Jennifer was informative and always available. She made the loan process easy and worked with our unique situation to get us the best loan possible. We loved that we could submit everything online. We would definitely recommend her!

- Steve I.

I recently worked with Eric to purchase my first home. He made the process very easy and was so helpful (especially for someone who was new to the process). He answered all my questions and was very easy to get in touch with. He addressed all of my concerns. I would recommend Eric to anyone who asked for a reference and would use him again in the future.

- T Ranger

I did my Refinance with Eric about 1.5 years ago. We are self employed with a lot of deductions and were having trouble getting other lenders to help us. I casually asked Eric about current rates while working onsite at his office and he assured me he could take care of me. That was an understatement. Eric surpassed our expectations. My wife and I visited once for a quote and once for signatures. Besides that he called 2 times for the process for questions on bank statements and paperwork we submitted and to reassure us that our loan application was "a piece of cake" and there would be no problems.

We moved from 5% to 2.78% and from 30-years to 15-years for an additional +$70/Month on our payment. This amounted to around $100,000 saved on our loan

- John H.

I bought my very first home in March of this year, and throughout the entire loan process, Eric kept me informed. He always took the time to call me and explain to me what was happening with my loan. Being that it was my first home, I wanted to make sure that everything was fully explained to me, and without me even having to ask, Eric did so. There was never any confusion or shadow of doubt. From the very first time I went to speak to Eric, one year prior to purchasing my home, he pulled up my credit report and provided me with some recommendations. He took the time to get to know me and listened to me. And because he was very easy to talk to, one year later I went back to see him and I applied for a loan. And because I followed his recommendations, I was approved for my very first VA home loan. I found a home on Valentines day and within about 30 days I was able to get my keys. The excellent customer service I received from Eric far surpassed the disappointing customer service I received from loan specialists from Numerica Credit Union and Cobalt Mortgage. The happiness I feel in my new home I owe to Eric because he helped me reach my goal. His extensive knowledge in home loans combined with his character make him one of the very best loan specialist in TriCities. One word to sum up my loan experience with Eric Melling: seamless.

- M Dominguez

We used Eric to refinance our home and he kept us informed to the whole process, gave recommendations and got us the lowest rate possible at the time. He answered my countless questions, and explained every step so I understood totally.

- Joni Ashley

I used Eric Melling to refinance my home a few years back. He was extremely helpful with the entire process. Eric was very responsive to all the emails and phone calls I had placed with him. He was very helpful through out the refinance process and I would not hesitate to use him once again.

Put your financing issues to bed, give Eric a call, you'll be glad you did!

- Cart

My wife and I had a horrible time getting a loan through another lender who we were working with for 2+ months. We soon became annoyed and switched to Eric Melling and had our approval within a week! He was very responsive, helpful, and really worked with us in all we needed. I would recommend him to anybody looking to get a home mortgage. Quick, easy and painless I wish we had contacted him earlier! Thank you Eric!

- Kenneth Arthur

Being a young homeowner I was hard pressed to find someone who was willing to help me throughout the whole process. Eric was always willing to make another phone call or take the time to help me understand. Hands down this guy will get my business every time. I highly recommend him. Down to earth guy willing to help everyone and very knowledgeable. I never take the time to write reviews, but he deserves one. If you're looking for the best in Washington, look no further!

- Cody Hall

Dora is such an impressive loan officer and more. She went above and beyond the expectations of a loan officer for us during our loan/home- building process. She offered to work with the school district when our closing date was delayed and a school transfer was threatened. When our closing date was inexplicably moved back by our builder after we had locked a rate, Dora put in hours to help us get a rate we were pleased with. She championed our cause when we feared our home wouldn't be complete for closing. Most of all, she was emotionally supportive when we felt overwhelmed and frustrated with the home-building process. She was a beacon of light during the whole process and we were so blessed to work with her. What an amazing woman! Thank-you, Dora!!

- Brad and Katie Barfuss

Crystal was amazing, she walked me through each step of the home buying process and always responded to all my questions quickly and with a much information as possible. She made sure that understood everything that was happening and made sure I got the loan that fit me best.

- K. Williams

After working with Jill Scavotto and 1st Security Bank on not 1, not 2, but 3 home purchases I can whole-heartedly recommend her for ANY home financing and mortgage needs. Her team works and communicates efficiently, and also provided us with knowledge VITAL to a successful transaction. Because she is local and her office is so conveniently located, it was a breeze from day one and her team eliminated the stress of the biggest purchase of our lives! When you work with Jill you know you’re getting a team that will work to best serve your needs and get the job done on time, if not early! Thank you SO much to Jill and team, we will be back!

- Earvin Narvasa-Tuttle and Brandon Tuttle

Barb was referred to me in 2013, and I bought my first house with her help. I had already sat down with representatives from two different banks. They ran some numbers, then flatly turned me away. Barb asked me what my story was, then jumped right into making it happen! I enjoyed working with her so much, that I recommended her to a couple who were also buying their first home. She stood by them through a tedious short sale process. I would describe Barb as friendly, thorough, experienced, persistent, and extremely knowledgeable. She doesn't miss a beat, and I would not hesitate to call her again!

- Amelia

I just want to thank both of you! You made this process go smoothly for me and I appreciate the time you took to speed it through.  I am really excited and both of you played a huge part in that! Thank you again!



- Leah Price

Jennifer was a pleasure to work with and put up with us newbies emailing her late into the night. She also did reach out to the sellers during our offer process to convince them that our financing was solid.

- Sandhya M.

Jennifer and her team are amazing very professional kept us updated through the whole process. I would highly recommend Jennifer for a refinance or any of your lending needs.

Thank You


- Jeremy N.

I went to Eric for help on my home loan. Eric was very informative and helpful throughout the whole process and made our home buying experience a great one. I definitely recommend Eric to anyone buying their new home.

- Jeff

I just closed my refinance with Dora and Jennifer. They are by far the most amazing mortgage team I have ever worked with. The process was very smooth, the communication was excellent and my loan closed much quicker than I had originally anticipated, which is most excellent! I am so grateful to have had them as my mortgage team and I have already referred other people to her as I am 100% confident they will continue to provide top notch customer service to all of their customers. Thank you Dora and Jennifer, you ladies are the BEST!!

- Stephanie R

Words cannot express the gratitude and thankfulness we feel towards Dora and the exceptional team at 1st Security Bank. Dora is an extremely detail oriented loan officer who ALWAYS made us feel that our questions and time were top priority for her. Her flexibility, professionalism, integrity, and intelligence make her a reputable and one of a kind loan officer. Thank You Dora for all your hard work!

- Manuel & Elizabeth E.

As a Realtor I deal with loan officers every week, if not on a daily basis. You can tell when someone has a passion for helping people and when someone is just filing papers and working for a paycheck.


Terence Fleischer is a gleaming example of someone who loves being able to help people fulfill their dreams and prides himself on working for his clients with customer service that is above and beyond the norm. He is prompt, helpful and always makes you feel as if you are his top priority.


Working with Terence is a pleasure. He is a dedicated professional and someone I have and will heartily recommend to clients and friends. You won't find a better loan officer. He is definitely one of the best!

- Doc Reiss, Managing Broker

We have financed/refinanced 3 times in the last 5 years and the finance with Jill Scavotto and 1st Security Bank has been the most quick and efficient one yet. Jill answers questions and emails promptly and knowledgeably and her team works hard to meet and exceed deadlines. I particularly like that 1st Security Bank is local and that I can stop by with questions.



Thanks again for all your help,





- Norma Clauson

Diana, We know it's been several weeks, but we wanted to let you know how much we appreciated your help with the purchase of our new home. We LOVE it, and we couldn't have gotten it without you. You strengthened our offer by making our financing ship-tight, and we closed even faster than expected! Thank you, Thank you!

- Dawn and Eric Wright

Jill's knowledge and professionalism are without equal. I have worked with Jill several times for over 20 years. I highly recommend her to family & friends.

Thanks Jill.


-Doug Smith


- Doug Smith

Jennifer Fisher and her team were wonderful to work with. Able to answer all of your questions with patience and friendly professionalism.

- Robin C.

I was very happy with Jennifer as well. She sensed my urgency, too, and was responsive in helping me with my offer. I met with her once and she made the whole process "painless".

- Ginger P.

Dora and her team at 1st Security Bank were amazing! They were excellent at always keeping us up to date with where our loan application was and what was needed from us to keep the process in motion. Our first home buying experience was a lengthy nightmare but from the time we offered on our second home to the time we closed it was under 30 days! We were amazed at how quickly this process was and how easy Dora and her team made everything! They truly made our home buying experience hassle and worry free! Thank you!

- Leah and Sam

I want to tell you how wonderful my loan officer was?! Thanks for everything Barb. It's been great learning for me to go thru this process and be able to walk in the buyer's shoes... priceless when I'm on the agent side of the transaction. I appreciate your patience with my redundant questions. We shall meet again.

- K. L.

Thank you, Chris! I have appreciated working with you as well. You've been helpful and kept me informed at each stage of the process. I was already happy with the loan I had with 1st Security, and you have just reinforced that I made a good choice!

- Cheryle

I am really thankful for Jennifer and 1st Security to found a way to approve us for this house. We had a special income situation and Jennifer was able to find the perfect loan program that fit our needs. Pre-Approval was very fast thanks to her dedication. I would definitely recommend Jennifer and 1st Security to a friend

- Philip L.

Dora helped us get our loan for our new house after we kept getting denied by other lenders. During the process she kept in touch at all times to keep us updated on the status of our application. Finally we got our new home in time for the holidays. We could not have done it without the help we received and all the information she made easy and available for us. Thank you very much Dora you are AWESOME!

- Valencia Family

Jennifer was recommended by our agent and after going to 2 other banks and not being able to get a loan that would suit our needs, she was able to find a solution for us. The whole loan process can be stressful however Jennifer and her team really did their best to make things as easy as possible especially with all the requirements.

Jennifer was very easy to contact and got back to us quickly with any questions we had which was really nice. I would not have expected that from the other banks we considered so I feel her customer service was wonderful. Jennifer has a way of making things work and we would not hesitate to work with her again!


- Angela S.

Heidi and I just wanted to thank you again for taking such care of us through this process. We appreciate all the effort you put in to help us understand everything (from the history of buying to the current landscape down to the specifics of the spreadsheets) with passion and enthusiasm, while somehow keeping our stress levels low all along the way. Lisa's unique approach to "context" gave us perspective and shaped our views of home buying. We're so excited as first time home owners and we adore our new house! None of this would have been possible without y'all!

- H & D

I'm so glad we worked with Jim. He was so responsive and helpful - once he even turned around, went back to his office and sent us our pre-approval letter so we were able to hand in our offer by a tight deadline. He also went the extra mile helping us with a quick close and it really made a difference, making our offer more competitive. I would definitely recommend him!

- Sara

Rob and team made this refinance a snap. It was evident that Rob worked hard to ensure I received the best terms available and he was in contact with me every step of the way, even on weekends!  I would recommend Rob to anyone who is thinking of a mortgage transaction, whether it's purchase or refinance. Rob is a dedicated, knowledgeable professional and I'm so happy I chose him to take care of my refinance. This is the best finance experience I've ever had.

Thank you Rob!

- Lori Rosenberg

Christopher and I just completed the refinance of our West Seattle home and we found it a pleasure working with Rob Macauley. Rob was in constant contact and easy to work with. He was able to accommodate our schedules whether by phone, fax, or email. Having the notary come to the house was a real bonus.

Rob, Randee Gawley, and the 1st Security team were efficient and knowledgable which facilitated a smooth bank transaction at an excellent rate. Also, they were very nice and professional, we felt like valued customers. After considering other banks and mortgage brokers we are glad we selected Rob Macauley!



- Jeff & Christopher

Hello Dora, I just wanted to thank you again for helping get into my home. You made the process so smooth and easy for me. My family and I appricate your hard work. I will definetly keep you in mind if I every purchase another home. THANK YOU.

- Melinda

We wanted to thank you for all the support during the house purchasing process. All of you were extremely prompt, well informed, helpful, and articulate in your communication. Though we never ended up meeting in person Veni & I felt very comfortable working with you on the biggest investment of our life. With the hundreds of questions popping in my mind, I can be a bit of a pain to work with, and you dealt with that great patience and good cheer. We will be happy to refer you to our friends.

- Suhel Banerjee

Dear Rob,

Writing you a quick note of appreciation for the way you and your team have worked with our buyers. You have been a welcome light in a world that can often times be dimmed by smoke and mirrors. Our clients have routinely reflected in a most positive manner as to the service that you provided them. I believe this to be a reflection of your attentive nature and patient manner. This is especially true with our first time home buyers to which you know I have a special affection for and need a little extra attention.

My Wife and I personally appreciate all the help, research, and advise that we have received from you that is beyond your job description. The help we have received from you can only be provided by a seasoned and experienced professional. Most importantly I appreciate that when I see the settling statement I have never been surprised as to the loan costs. They have always been more than fair and without mysterious fees that I do not understand.

Your good works will continue to be rewarded by us throwing your name in the hat when the opportunity presents itself. Feel free to share this note as a referral if you like. Kind regards, Larry Clark

- Larry Clark - Skyline Properties Inc.

Chris and Leah,

We are deeply appreciative of all that you have done for us to realize our dream of home ownership!  You've been incredibly informative and flexible to address all of our questions and concerns.  You have both been truly wonderful throughout this process!

Sincerest Gratitude,


- Christopher and Allison Williamson

Hi Kara and Lisa,


We wanted to let you know that both our real estate agent and the escrow officer raved about you. They were completely impressed with how responsive you are and how on top of everything you are with every step of the process. We certainly feel the same, but given that they have much more experience with these transactions, I imagine their good opinion is the better reflection of your excellent work.


Thanks for taking great care of us. You helped us feel confident and at ease with the mortgage process even as first timers. We appreciate all of your work.




Peggy and Patrick


- Peggy & Patrick

Thanks, Kara! It was, again, smooth and easy working with you and Lisa and the 1st Security team.




- Rob R

Thanks Barb - Great News!  Just got home from a tough day and I was greeted by some very good news.  Many thanks to you and all your team for combining to provide such a fantastic piece of work for us.  We really appreciate your skill, professionalism and good nature and are very happy to give the business to a local bank with outstanding customer service.  Best Regards, Paul and Eileen

- Paul and Eileen

Jennifer answered all of our questions quickly and helped us with a super-fast closing. She went above and beyond for us!

- Sharon S

We recently sold our first home & moved into our new home. Alycia & her team helped us through out the entire process. Alycia was our loan officer. She helped us not only with the buying part of our home but also was very helpful regarding any questions that we had with regards to selling our house. Any question however insignificant it might be was promptly answered. She made buying our new home as easy as we could possibly hope for explaining each & every part of the process.We would definitely love to work with her in the future.

- Tamisra

When we looked at the first house that we really wanted, the owner gave me Rob's card and said "Call him! He's great!" Well, she was so right about this. Our very first phone call- he had me laughing and I felt instantly comfortable working with him as this was our first time buying a house. We put an offer on a different house and the best part was that Rob was available to meet to go over all of the scary paperwork and even met us on a Sunday because it worked better with my husband's schedule. I so appreciated this and I doubted that other lenders would take the time to do this. For our own personal circumstances, we didn't get the house, but came back to Rob once we were ready again. I had the chance to go with another lender but chose Rob because I already knew how helpful he was and also because he is so down to earth, so patient and so efficient. It was nice to work with someone who I could rely on and ask questions to whenever I needed to. This is a service that changes the whole stressful experience of buying a house into a smooth process. I, for one, am so grateful that we were referred to Rob and I will say the same thing to anyone else who needs a great person to work with- Call him! Jen and Jung


- Jen and Jung

Sounds perfect, Kara, thanks so much! And so it doesn't go unsaid, this has been by far the most pleasant, easy, enjoyable (even) bank transaction I've ever had, mainly due to the both of you, so thank you for all of your time, expertise, and caring!




- Daniel R

Thank you for the bday wishes, Lisa!


Working with you was a great experience!

Thank you for all your help with my loan!


Warm regards,


Jarrett J


- Jarrett J, Borrower

My husband and I gave up on buying a house in Seattle due to the bidding wars until Barb Huber was recommended to us. Barb let us know that, as long as we were eligible, she would make sure we got the best mortgage rate and referred us to a very savvy real estate agent. The bidding wars here in Seattle are tough but we finally landed a wonderful home! Barb Huber was excellent in helping us secure a mortgage that worked for us once our bid was accepted and our real estate agent was awesome as well! We are so grateful to have had Barb working for us. She was very much on top of all the necessary paperwork and always kept us updated. Barb Huber is the person you want when buying a home!

- Joyce Phitts

Crystal was the most wonderful Loan Officer. Her readiness to assist in the home buying process, was matched by her caring professionalism. She remained at our side from start to finish, during our first time buying a home. All questions were readily answered and all fears acknowledged. She consistently responded with patience and confidence, which put my mind to rest. She's great at anticipating questions and concerns about those complicated issues in the world of mortgage loans and explained them thoroughly...and when I still didn't understand, Crystal was patient enough to go over it with me until I did! Her obvious experience and expertise was much appreciated. Crystal put a lot of effort into staying on top of things so nothing fell through the cracks, all bases were consistently covered! I cannot recommend her enough. Crystal made the anxiety provoking process of purchasing my first home, seamless. She made you feel that she really wanted to have you reach your dream of home ownership and was willing to put forth whatever time and effort was necessary to achieve that mutual goal! If I were to EVER need a Loan Officer, Crystal would be my only choice!

- gypsybabes

Thanks Kara!


You and Lisa have been so helpful in guiding us through this process. Thank you for all you have done. We are really excited to officially be homeowners!




- Anna D, (Borrower)

We appreciate how prompt and professional Rob was. He is a man-of-his word and did everything he said that he would do, and more. Thank you, Rob, for being so accommodating with our schedule. We enjoyed getting to know you!

- Wendy and Greg

Dora and Jennifer were AMAZING!!! I'm so glad we got referred to her. Dora and Jennifer were very detailed in giving us the information we needed for the whole loan process and Home buying process. They were very helpful with EVERY step!! We will definatley be recommending her and Jennifer to our friends!!!!

- Lannette and Tawnya Penuel

Thanks for all your hard work on this, everybody. You've made us very happy people!

- Rachel & Jackie

Everyone thank you so much for such an amazing experience!

- Scott & Tom

AMAZING is what Jennifer is - plain and simple!! She absolutely bent backwards, forwards, sideways and any direction possible to make our transaction EXACTLY what we wanted and needed. She helped us incredibly with answering our questions and helping us through any concerns we had as first time buyers. Her communication with us the entire process was above and beyond. Jennifer not only made the entire process easy, seamless and fun - but she truly brought other assets to the table, such as her incredible insight into credit, markets (US and Over Seas), etc. We found that her background truly was beneficial through the process as we were able to gain valuable knowledge that we may not have found elsewhere! DEFINTELY SEEK JENNIFER FOR YOUR NEXT HOME!! :)

- Paul A

Jim was able to help us navigate through a complex underwriting process and achieve results in a number of days that other brokers were struggling with over a number of weeks. He has a no-nonsense approach to the home financing process and is all about results.

Having direct access to his underwriting team insures you get answers to questions quickly without the delays you may experience with larger lenders.

Would highly recommend Jim for his integrity, work ethic, and relationship building skills.

Will definitely work with him again!

- Scott Weiss

Chris did an excellent job communicating with us during the loan process.  She was quick to respond with all loan documents, answered all of our questions and concerns, and worked diligently to close our loan as quickly as possible so we could have ample time to move before our 30 day notice was up.

As a representative of your financial institution, we appreciated her excellent service.


- Michael & Cathryn Connors

Thank you Everyone for such a seamless transaction! It’s such a pleasure working with pros.



- Scott M, Borrower

Jennifer gets it done.  Now, if you need someone like that and I suspect you do, you need to go no further. This is my second home purchase with Jennifer and once again the entire lending process was painless and smooth.


Awesome communicator throughout the entire home purchasing/lending process.

Always available for conversations, emails, whatever it takes to get the job done

She’s a human being and connects with her clients genuinely.

Did I mention she gets it done?


None, are you kidding me?

I wouldn’t trust anyone else for my lending needs and trust is a significant factor when it comes to doing and maintaining business relationships. Thank you more than you will ever know Jennifer, for making our dream come true. Your partnerships with others and overall collaborative skill is impressive to say the least.

Thank you, thank you, thank you.

- Jaclyn R

You guys made the whole process painless. I definitely appreciate it.

- Ryan R

My first contact with Jennifer was on a Sunday afternoon, I called and left a message (expecting a call back on Monday) and she returned my call within an hour. Jennifer was the best to work with. She guided us through the very complex mortgage process and worked for us (up to the last minute) to receive the best possible loan. I will use Jennifer for any future mortgage needs. A+++

- Pete S.

Hi Kara,

Yes, it was a superb experience working with you and Lisa as well as being educational for me. Thanks for being so attentive.


Maxwell Ma M.D.

Clinical Neurophysiology Fellow

University of California San Diego

- Maxwell Ma

Dora has been amazing!! She was so patient with me and was able to answer all my questions. She was flexible and easy to work with. I HIGHLY recommend Dora to anyone!

- Sami

Awesome!! Thank you guys for all the help. It has been a great experience working with everyone!



- Kieran

Jennifer was phenomenal. As 1st time home buyers she spent a lot of time explaining the process of applying for a home loan. She was quick to respond to our email inquiries and return phone calls. Most importantly, she helped us get an excellent rate on our loan and we closed on time in under 30 days. I can't imagine the process going any smoother than it did. Definitely talk to Jennifer Fisher when it comes time to purchase a home, especially if you are a first time buyer.

- Luke D.

Rating: 10 "Jennifer is amazing! She has been great in answering all of my questions."

- Kevin P

Our experience with Dora Castaneda and 1st Security Bank was amazing! Dora works very hard and it was astonishing to see how devoted Dora was to earn your business. I would often write an email past normal working hours expecting a reply a day later and instead she had responded or even called me hours later. Dora always kept us informed on the status of the loan which put me at ease. We ended up wanting to close sooner than expected and she had no problem fulfilling our need. I strongly recommend you consider Dora and the 1st Security Bank for you home loan and I know you won’t be disappointed. Thank you so much Dora and 1st Security Bank!

- John & Erin K.

Thank you guys so much for helping me with this house purchase. It was a big step for me and you guys made it very easy.

I will be in touch if I have any questions.

- Jen

Of course!!!!! We all deserve a pool party after this one! You guys are amazing

- Kim M

Rating: 10 "Jennifer was very helpful as we were first time homebuyers and we had a lot of questions. The mortgage process went very smoothly."



- Andrew P.

Rating: 10 "I'm extremely happy with Jennifer and First Security Bank. She got my pre-approval done the day I submitted it. She was a great resource for closing costs, and was always available to answer any questions I had."

- James W.

Rating: 10 "Very detail oriented, prompt and provides all the information you need upfront."

- Mehesh M.

I want to thank each of you for everything you've done to help make this happen.

You are an amazing team!

I've been through a very difficult and stressful spell these past few months in my personal life.

You took so much additional pressure that could have occurred off my shoulders.

I will refer anyone who is looking to you all.

Group hug.


- Donna M

Nice work ladies! Congrats on yet another fabulous job on your part :)

- Stephanie H, Realtor

Hi Lisa – hope you’re doing well. Hey, I just wanted to take a quick minute to thank you so much for your introduction to Doris. She is absolutely amazing to work with and without her knowledge, experience, diligence, resources and commitment, we wouldn’t be in the position that we are today. Thank you! Thank you also for helping us complete the puzzle by working with the buyer that is interested in our condo. Doris has reported to us nothing but good things as you get further into the process with the buyer. We are very grateful for what both you and Doris are doing to help us transition our family into a larger, better home; thank you.


- Jeff O

Thank you ALL so much for completing this refinance so quickly.

We appreciate your efforts on our behalf!

I feel so accomplished that we refinanced 2 loans, and I didn't even do hardly any work at all!

- Lina & Richard J

Thank you all. I know it might have been challenging at times as we did this all by email and have never met. Simultaneously selling my condo made it a little confusing on my end at times, but you were all very easy to work with on the refi.

- Christy K

A 13 business day closing is nothing short of miraculous. I really was skeptical it would happen but it did.

- Chris C - Realtor

We worked with Dora for our home loan. She was amazing to work with and had no problem answering my millions of questions. She always told me my questions were no problem and not to hesitate just ask. I have since referred others to her and continue to call her with random questions. I would recommend her to anyone looking for a home loan especially if they are looking for someone that is thorough. Thank you Dora for the help in getting us our beautiful dream home. You're the best!

- Chrystal C.

Crystal was awesome to work with. As a buyer with no buyer's agent, I appreciated that she was highly knowledgeable and helped guide me through the entire buying and loan process. I absolutely felt that she helped find the best loan and rate available for me and constantly kept me apprised of the progress of my loan. All of her responses and communications were very prompt and clear and I would definitely recommend her and 1st Security Bank to anyone looking into home financing!

- Marcie Wht

Crystal was amazing to work with. Wouldn't recomend anyone else. She is very knowledgeable and thorough in her work and quickly answered any questions we had! Will continue to go to her in the future if we buy again!

- Alyssa J

Amazing is the only word that comes to mind when we think about our experience with Crystal. As first time home buyers, we had no idea what to expect and we were very worried about the situation. We chose to build and Crystal was on top of everything through the entire process. Every email and phone call was answered promptly and in a way that was easy to understand. We feel very fortunate to have worked with Crystal. We would highly recommend her to anyone looking to purchase a home.

- Antonio A

Brad was very courteous and knowledgeable about the different loan programs. I referred my parents to him and they are very happy too! I will use Brad and his team again it was a painless process.

- Tony Shatto

Rob is awesome! I can't say enough good things about him as a person but more over as a loan officer.

This was my very first house transaction and I still can’t believe how seamless every step of the loan process went. Not only was he very helpful to get me through all the verbiage, but he also worked tirelessly to ensure that I was set up as a pre-approved buyer and more importantly, when the offer was accepted, he locked in the best rate possible. Also if Rob was unavailable, his colleagues were right there. You will not, not ever be left in the dark.

Another big bonus for me, we literally did everything over the phone, by fax or email. For me, that’s huge! That allowed me to focus on other things, like house searching versus worrying if the financial end would be ready in time when I found that perfect place. House buying is stressful enough as is, but the loan / financial side, Rob made it easy peasy.

Rob will be my first call again!!

- S. McAulay

Jill made our loan happen for us pretty much when it was getting down to the wire for us to secure a loan for the builder. We were having issues with other lenders because of their national status, where working local seems to work much better! Excellent follow through and we feel she did us right.

- Sheila R

Thank you! What a marvelous team I had, best ever!!

- John

Kara & Gang,

I just wanna tell y’all how nice your updates are…informative and friendly and thorough yet easy to quickly read. Not to mention the fun graphics. Thanks for y’all’s great service!

- Julie

Dora and the team at 1st Security Bank were exceptional in handling my mortgage loan. What I valued most was her effort and appreciation for my business. She is matter of fact, easily accessible and organized, all great qualities in a loan officer. There was a step by step plan that she formulated and we were able to close before our projected closing time! Thanks Dora!

- Raul M.

We bought a house last November and Maryanne helped us throughout the process of getting our loan approved. She was always prompt, polite and efficient and we really appreciated how she clearly explained elements of the loan process that were confusing. We highly recommend her to anyone that needs a great loan officer.



- Natalia & Amos Wiedmaier

We are most satisfied with the loan services we received from Jill Scavotto in December last year, which resulted in our purchase of a house in Edmonds. She was professional, personable, and productive in helping us finalize a home loan in a short time over the holidays. In retrospect, Jill's efforts were critical to our success.

Our sincere thanks to Ms. Scavotto and your bank.


Mary & Ed

- Mary & Ed

Diana Meacham is an exceptional Loan Officer! She is very personable, cares deeply about people, and provides exceptional customer service. She also is very knowledgeable and experienced in the Home Loan business and took great care in guiding us through the whole home loan process. She works with a great team of professionals at 1st Security who were also invested in helping us. We greatly enjoyed working with her and appreciated her timely and excellent communication skills. She always kept us updated on our loan processes so we knew what to expect.

- Martha Dilts and Ed Schumacher

I had by far the most wonderful experience working with Dora Castaneda always answering all of our questions very easy to get a hold of and always with a fast response and of course I would totally recommend her she’s awesome!!!!! Thank you again Dora and her team with 1st Security Bank.

- Navid Ramirez

I just completed my fourth mortgage/refi through Brad and once again, it was as smooth a process as is possible. Brad and his team are true professionals and go out of their way to provide guidance, insight, and help in every way. I highly recommend Brad and do so often, referring friends and family to him any time I hear someone mention they are looking into buying a house or refinancing. Brad and his team operate at the highest level of integrity and competence and always come through for the borrower.

- Rick Cameron

We had an amazing experience working with Dora Castaneda and 1st Securty Bank. Dora worked very hard for us and was very informative. She was always available to answer any questions we had. We ended up closing sooner than expected. She made the experience of buying our home enjoyable. I have already recommended her to a few friends who are thinking about a home loan. Thank you so much Dora and 1st Security Bank you guys are great!

- Trenia Critchfield

My conventional loan was anything but conventional. Thank goodness for Lisa Palmer and team, who made this experience a great one. I have never worked with a banker that was really working for my best interest--until now. Lisa really listened and tailored the loan to my needs. She took a million numbers and broke them down into simple options to choose from. When I completed all the necessary actions, then Lisa's team went into warp speed and closed on my loan in a remarkable amount of time.

Thank you so much for helping me get into the home of my dreams!


- Ross W

What I thought would be a nightmare turned out to be a very easy process. You guys are the best in the business. No question about it.

- Johnine

THANK YOU both so very much, this has been such a painless process, which has enabled me to enjoy every moment of purchasing my first home. Forever appreciative.


- Elizabeth M

We just want to thank you for all your hard work on our refi. You all went above and beyond as you could have easily just said "Sorry! You were out of the country and we can't help you." but you pushed it until you had an answer and we thank you for your commitment, customer service and professionalism. We are excited to have our mortgages combined and to have our property tax tied in with it. How to simplify our lives. A huge relief.

- Susan

Thanks to Brad stepping in, I closed my loan on time and the program we wanted, in ONLY 14 days. Thank you Cory Moffet from Gateway referring Brad to me.

- Brian Corcoran

We just wanted to express our gratitude to the loan team and in particular to David Pearson, Deanna Pearson and Brenda Anderson. The entire experience was professional while maintaining a personal level of understanding and caring for our needs. The entire team responded quickly to any questions we had and offered guidance while dealing with other vendors. Our retirement home and land package would not have happened without their help. We will always be indebted (no pun intended) to them.


- Mike and Johnna

Thanks, Jill. It has been an eye-opening experience of a very efficient process. You and your staff were very responsive and quick in your communications and processing. It is hard to believe that we could close so quickly. Despite not ever meeting face to face, this was a quality customer service experience.


- Ashley L.

I am an agent with Windermere Real Estate Tri-Cities. Brad has been a "go to" lender for my clients, my family and myself over the past 10 years. Brad time and time again has proven to perform for the clients that I work with in a timely and professional manner. I have no hesitation in recommending Brad on a consistent basis.

- April Connors

THANK YOU!! You are awesome and always on top of things. You have been a bright spot in this whole process!!

- Kristie

We have done a few real estate transactions and refinances through the years, and as a result have seen many examples of both good and bad service. We have been absolutely blown away by the customer focus, creativity and level of communication that has been delivered by Alycia and team. Very impressive. I am sure we will not only be back but will also spread the word about what a great service provider you are!

- Viggo and Aileen Forde

Maryanne was my Loan Officer for my first home purchase, and she and her team made an otherwise daunting process really easy. I really appreciated how they provided timely updates about where I was in the process, even if it was just a note to say there had been no new updates. Maryanne and her team were easily able to accommodate a compressed closing timeline as well. I would definitely recommend Maryanne to other first-time homebuyers

- Valerie C

We were referred to Maryanne by our realtor after being told by several other lenders that we did not qualify for a loan. It turns out that we did and it was Maryanne's knowledge and experience that made it happen. As first time home buyers, Maryanne and her team helped us wade through the process and answered all our questions with great professionalism. Everything was smooth and efficient with no surprises. We highly recommend Maryanne and hope to be able to work with her again. Thank you!

- Matt and Jen Wier

I really appreciated your handling my refinance. Your associates Randee and Carolyn were wonderful help, patiently explaining things to me with expertise and good humor. I will happily pass along your name to anyone who asks whom I used.

- Aimee

We want to thank David and his team for helping us get our new home loan. David was very helpful and answered all of or questions with honesty. He was there for us throughout the whole process, even through the challenges that we faced. We could not have asked for a better person or team to work with. He and his team are by far the best that we have ever dealt with!

Thank you for all of your time and hard work, it is much appreciated!



- Jenny and Jerry Ross

Professional, reliable, and dedicated! We couldn't be more pleased with Ryan and his ability to help us through our refinance. If we emailed or called, he'd get right back to us, no matter what time of day. He gave us multiple scenarios to work with and made sure we understood each one. We will continue to use Ryan for any financial services and make sure to refer him to all our family and friends! Thank you for all your hard work, Ryan!


- Kyle and Romany K

Maryanne and her team are professional and always do what they say they will do. Our loan refinance was smooth, quick, and uneventful - exactly what you want in a financial transaction.

- Kellie Williams

Kara, thank you very specifically, so much. You were such a calming influence and so attentive. You are in a passion-charged business and you were simply amazing. I will let Lisa know how much I enjoyed working with you. Thanks for everything, including letting me vent :)

- Mark

Thanks to you and David

You both have been so nice to work with and what you say will happen does happen and it is so rare to find such helpful, honest people to work with.

I have given out your names and phone #'s to people who have asked who we got our loan through.  If you wouldn't mind sending me a few of yours and David's Business Cards I will certainly pass them out. 

Thank you again for all of your hard work and friendly demeanor!


- D. Utesch

Hi Barb,

As you know, my previous loan experience wasn't a great one. But this time around your support, encouragement, and willingness to walk me through every step was incredible! I felt more confident as a buyer because of you, and the only reason I'm in my perfect home today is because we talked through so many scenarios that showed me my capability. Your patience teaching me about all the things my previous loan officer glossed over made me realize none of this process was beyond my brainpower or out of my control. The whole time I hunted houses you were there helping me see possibilities for my future. Your immediate willingness to jump in and help clear issues on the closing of my sold home was welcomed and reassuring, knowing you "had my back" to ensure nothing slipped through on that end. And that transaction wasn't your responsibility, you just stepped up and offered to help.

I can never thank you enough for everything you did, but I'll try. Thank you from the bottom of my heart!

- Arlene Smith

I just did a happy dance! Thank you for everything, especially the stellar communication. It has been wonderful. :)

- Elise

Ryan Ross is the epitome of excellence in customer service and dedication to his company. He is one of the most hardworking, thorough loan officers I have ever met, plus his attention to detail has enlightened me to the need for more professional loan officers like Ryan in the industry. I want to express my sincere thanks to his invaluable service where he has gone way above and beyond to help us. I mean, here we are one year later and he still responds the same day, has an amazing positive never give up attitude and can still shed some humor a year later. The whole experience working with Ryan is truly pleasant and I truly appreciate the professionalism and courtesy he always displays. Because of Ryan Ross, I would never think of going to any other place and will continue doing business with First Security Bank and highly recommend Ryan to friends, family and coworkers.

- Melissa and Eric J

Hi Everyone,

I wanted to thank you all so much for your help during our home purchasing process. I am grateful for all you have done. Buying a home the same week our baby was born could have been a lot more stressful than it was but thanks to you all, you took care of the majority of the work and we just had to show up and sign.

Thanks again.

- Jim, Stephanie and Landon

David was like no other banker I have dealt with, Exceptional!!! He made the loan process so easy and fast.

He was the best experience my husband and I have had with a banker. I will definitely tell all my friends and would do business with him again. He is a rare banker in this day and age of banking. Thank you so much for all you did for us.

Leann Hingey

- Leann Hingey

Chris is friendly, knowledgeable, and dependable. She was quick to respond to all of my first time home buyer questions with easy to understand answers and I appreciated her greatly throughout the whole process. 


- Joleen Ross

I recently closed a 30 day escrow at 1st Security Bank. Chris Anderson was wonderful. A banker with a warm heart. Extremely responsive, candid with options and calm in a high stress business. She was able to make my dream come true. I cannot say enough about Chris and her support team. They were just wonderful. I would recommend her in a heartbeat!!!!!!!!!

- Melanie Cournoyer

Thanks Jill, you and Leah made what could have been tough so much easier. Couldn't have done it without you.  Enjoy the summer.

- Kelinda S.

I just wanted to take a second and say THANK YOU on behalf of Cheryl and I. We had our first night in our new home last night; it still doesn't feel real! Two months ago we didn't think it was possible to keep our condo and buy a new home. Thanks to all of your hard work and some creative thinking it actually happened. You all played a part in changing our lives for the better! We couldn't have asked for a better team to work with!

Hope you all enjoyed the long weekend!


- Gerene and Cheryl

To any and all who are considering doing business with 1st Security Bank. I first started banking with them in 1984 when they were still Washington Credit Union. For thirty years, I have had nothing but the best customer service with the numerous and varied loans I have taken with them over the years. I have come to know that 1st Security Bank is a conservative, careful, and people orientated bank, where customer service is paramount in how they do business.

Chris Anderson has worked with me through a refinance home mortgage and just recently, a new mortgage for a home I just bought at Lake Stevens. Chris is friendly, very knowledgeable about the mortgage process and very dedicated to helping get the best rates and financing possible.

I highly recommend Chris Anderson, and the mortgage team at 1st Security Bank. I will continue to bank with them for many years to come.

Loyal and devoted bank member.

- Donald Taht

Maryanne was simply outstanding. As first-time home buyers, we appreciated how well she educated us about the process, and continued to guide us wisely through it. She and her team are thorough, organized, efficient, always available, and always willing to go the extra mile. In addition to offering highly competitive mortgage products, it's Maryanne's service that stands out. We fell in love with a house that had multiple offers, and Maryanne worked with our realtor to really go to bat for us. She provided a rush appraisal and offered the sellers an extremely fast close-- we have no doubt that the nimbleness of our lender, and her advocacy on our behalf, played a huge role in us beating out a cash offer on our new home. We cannot recommend her highly enough! -

- Phoenix Ho & Gen Kelly

Hi Barb, thanks so much for letting us know this has funded. We truly appreciate all your work and most of all your wonderful willingness (and skill) to communicate. You never sprung any surprises on us and your positive attitude also helped us get through some of the interesting times of this particular transaction. Thanks so very much. We would work with you again in a heartbeat!

- Dan and Fro

When looking for the perfect dream home, teaming up with the right lender is crucial. In our case, after a month of little and ambiguous communication and missed deadlines, we had no choice but to switch to another lender. With only 2.5 weeks before our contracted close date, 1st Security Bank took our loan from start to finish and was able to close us on time! Jeff Nance and his team made our loan a top priority and kept us updated daily. Jeff also went out of his way to drive the 2 hours to Oak Harbor to answer and clarify any questions during the signing of our documents. 1st Security Bank is trustworthy, gives exceptional service and delivers on their promises. We highly recommend this bank to finance the home of your dreams!

- Kelly Family

Diana, I truly do appreciate EVERYTHING! As a total novice with this process, being pregnant for the first time and Aaron working so much right now, I cannot thank you enough for the time spent explaining things and working with us to make sure this all went smoothly. Your great, Diana! Thanks again!

- Emily Sack

Lisa and her fine team at 1st Security Bank ably handled our mortgage refinancing... at that saved us a lot of interest! They are prompt, professional and capable. And they go out of their way to be borrower friendly helping us at each step of the process. While we don't expect rates low enough to ever refinance again we don't hesitate to recommend Lisa & her team.

- K. Davis

Thanks Diana!

I very much enjoyed working with you as well! I really appreciate you being patient with my questions, helping me understand the process, and helping me get the best deal possible. I'm sure we'll run into each other at brunch again sometime soon and I will definitely be recommending you when my other friends are looking for financing as well.


- Matt

Hi Barb,

James and I want to thank you for your hard work and patience with our transaction. It all went very well due to your extra care and concern.  You were the ultimate professional, and we appreciate all that you did.

I would recommend you to others, I can’t do that professionally but can from a personal basis.

Warmest Regards,

Sue and James

- Sue and James

Thank you David for making the loan process so easy and quick. You are great to work with and I will definitely recommend you to my friends and family. I really appreciate your friendly manner and positive energy!

- Kathy Brown

Dear Diana,

We can't wait to show you the house.   Your perseverance in helping us get here was truly unparalleled.  We couldn't have asked for someone any more professional or as delightful as you've been.  We really appreciate how well you kept us informed (and on task) about our options and deadlines and any changes that occurred.  We felt confident with all our decisions because you kept us so well informed.  Your optimism kept us light hearted through it all :).

Thank you again!


- Patti and Steve

We would like to say what a fine man David Pearson is, very polite, and good at this job.  He has helped us thru the whole loan process and returned all our calls.  So happy to have had him as our Loan Officer.

Thank you for great service.

- Linda and John Fuller

Maryanne provided excellent customer service to Marti and I as we purchased our new home in Lake City. She and her team provided the assistance we needed to develop pre-qualification paperwork and secure a loan for the property. Maryanne and Daisy were friendly and extremely helpful. We appreciate their professionalism in this somewhat stressful transaction. They made it seem routine. Our thanks to Maryanne and Daisy for all of their help.

- John Byrd

Maryanne was extremely helpful during my first home purchase. She was very organized in letting me know exactly what was due and when. Her and her assistant Daisy really made the entire purchase easy. I was never lost or felt unsure of what was happening. She was there for me every step I took, and as a first-time buyer, I especially appreciated that. The next time I purchase a house, I am 100% going to contact Maryanne again!

- Elise Wayne, First Time Buyer


Thank you so much for all your hard work and assistance in the purchase of our new home.  As usual, your hard work and dedication really paid off and we really appreciate everything you did!  We had several obstacles which you plowed through with such expediency and professionalism.  Since we were out of State on vacation, our stress level was higher than it should have been with the problems that came up, but you really went the extra mile.  You truly are amazing and awesome!

- Bonnie and Neil

Thanks for handling every aspect of this transaction with the care and urgency that you did, we truly appreciate you helping us usher in the next phase of our lives.

- Nick, Kira and Abbey

Thanks so much Barb & Yiota!! If it weren't for the two of you this wouldn't be happening, and buying this house is really a dream come true!! Just a few months ago we would never have believed that we would have been able to sell our townhouse and be able to purchase our dream house for our children to grow up in.  Every time I've driven past the new house over the last few weeks I picture our kids playing with their friends in the neighborhood, learning to ride bikes for the first time, taking first day of school pictures waiting for the bus, etc. I can't believe that everything has worked out so well for our family. I feel like someone should be pinching me to wake me up. Thanks for all of your hard work and advice throughout this process. It has been wonderful to work with you and I really appreciate how knowledgeable and on top of things you both are, it has helped Jeff and I feel confident about this purchase.

- Jeff and Megan

“Chris was awesome to work with, and we greatly appreciate all of her effort and time she spent making the entire transaction go smoothly.”

- K. & T. Thesan, Bothell, WA

“We are repeat customers for a reason!”

- P. & L. Banki - Sammamish, WA

“Chris made the purchase of our first home comforting and was very helpful in answering questions.”

- S. & A. Gonzales - Seattle, WA

“Chris went above and beyond her customer service duties to ensure our needs were met in every way. Her “can do” attitude and outstanding professionalism are exemplary.”

- E. Skelly - Poulsbo, WA

Dear Lisa [Diana Meacham’s Manager]:

This is to let you know how much I appreciate the stellar job Diana Meacham did in getting the mortgage set up for the home I just purchased.  I have done quite a few real estate transactions over the years, but this one was in a class by itself.  The team who helped me get it done was amazing, and Diana was a big part of that.  She made sure I knew what I needed to do/not do to keep my credit situation stable and advised me if I wasn't sure of exactly what was needed on documentation. She anticipated problems and avoided them. She made sure information flowed smoothly to everyone else in the loop.   And on top of all that, she was total fun to work with. We did this deal in less than a month--with an out-of-state Seller.  Amazing. 

Diana Meacham is an outstanding representative for 1st Security.  I hope you are as happy to have her on your team as I am to have had her on mine.

Mary Lloyd
Author of Supercharged Retirement:  Ditch the Rocking Chair, Trash the Remote, and Do What You Love
CEO, Mining Silver LLC

- Mary LLoyd - Author of Supercharged Retirement, Ditch the Rocking Chair, Trash the Remote, and Do What you Love

Customer Referral Testimonials

The 1st security bank team was amazing. They were quick, courteous and knew what they were doing. I will absolutely recommend 1st security bank to anyone looking for their services.

- Gus R

I want to express my gratitude in taking care of my friend and co-worker Mike Sharp. They are absolutely impressed and thrilled with the outcome of their mortgage refinance. Mike knows that it would not have been possible without your assistance. All he could do was tell me how happy he was with the referral and working with you and Kara. You have a new champion in your court.

I don't normally assist people at work because if anything could or would go wrong it would ultimately backfire on me. Mike & Jamie are good people and I trusted your expertise and business savvy. Thank you again for taking such excellent care of them.


- Todd and Lynn

In February 2013, Alycia represented us in the purchase of our new home as our loan officer. She was prompt, detailed and highly attentive in our individual needs. We had an issue come up with our funding and she provided creative solutions that worked. Although I had bought several houses before, I have never had such spot-on attention to detail when it came to our financing. She had a great way of walking us through the entire process, providing all the information that we would need to know to move forward with our loan application and finalizing our financing. I would highly recommend Alycia and look forward to doing business with her in the future.

- Brie Hopkins

Alycia was absolutely terrific to work with, and she worked hard to get us an amazing rate. We absolutely love our new home, and we are thankful to Alycia for all her hard work. Alycia's knowledge and experience made getting a home loan very quick and stress-free, and she helped us save a lot of money in the process. We would absolutely recommend Alycia to anyone looking for a home lone.

- Peter and Danielle Barrett

Alycia did an amazing job with our new home purchase! She was quick and thorough. I really felt that she had our best interests at heart right down to the last signature! I definitely recommend her to anyone looking to purchae or refinance a home! :)

- Steve and Jillian Ross

I have worked with Alycia for the last six years and am very happy with the work she has done for me so far. After I bought my first house she stayed in touch and made sure I was aware of refinance opportunities - ultimately saving me a lot of money, and she is always there to answer questions when new opportunities come up. I would highly recommend working with her.

- Daniel Dusevoir

When my brother and I decided that we wanted to purchase a house together, Alycia was the obvious choice to go through a home loan. I went to the Police Academy with her now husband, Bob, and I knew she would be fast, friendly and efficient. Little did I know how the market would take a tumble, and Alycia was there again to help us refinance our house and lower our monthly payments. Alycia took inititive to help us get a better interest rate and never made us seem like an inconvenience; she cared more about helping us then I think we did. I can't imagine anyone else taking so much time and energy to help us. My brother and I highly recommend Alycia. We are so thankful for all she has done for us!!

- Arthur Wallin and Luke Wallin

I've worked with Maryanne for years, on many real estate transactions. She's has tremendous experience and is highly professional. She's on point, communicates well and I know when she's on my team that things will run smoothly, we'll close on time and my clients will be happy. What more can you ask for in a great Loan Officer?! 

- Heather O'Malley, Realtor

I had the pleasure of working with Maryanne for a mutual client and found her to be very sharp and an excellent communicator. It was one of the smoothest transactions I've ever had and largely due to her expertise. Thank you, Maryanne! I will DEFINITELY recommend you again!

- Cori Whitaker, Realtor

Maryanne was recommended to me by a co-worker as a highly professional and knowledgeable mortgage specialist. After working with Maryanne for several months, I agree - she is the best! She is efficient, detail-oriented, with deep understanding of mortgage industry. Maryanne was always there for me in this fast-paced competitive market.

- Arina Podnozova

I have been recommending clients needing home loan/mortgage services to Maryanne for most of my 10 years as a real estate broker. Maryanne consistently exceeds the expectations of my clients, outperforms the competition with pricing/rates and has NEVER failed to meet the closing date for our mutual transactions. She does a phenomenal job of educating & demystifying the technical aspects of the lending process for clients so they are able to choose a loan product appropriate to their specific needs. You won't find a nicer, hardworking, educated loan officer than Maryanne. Still not convinced? Call her and discover the differences for yourself!

- Mark Gibson, Realtor

We signed our paperwork yesterday. Thank you so much for everything you have done for us. In a month you did what Nation**** couldn't do in over two years. We will definitely be looking you up again next time we need something. Thanks again Kathryn Karnofski

- Kathryn Karnofski

We signed our paperwork yesterday. Thank you so much for everything you have done for us. In a month you did what Nation**** couldn't do in over two years. We will definitely be looking you up again next time we need something. Thanks again Kathryn Karnofski 

- Kathryn Karnofski

We signed our paperwork yesterday. Thank you so much for everything you have done for us. In a month you did what Nation**** couldn't do in over two years. We will definitely be looking you up again next time we need something. Thanks again Kathryn Karnofski

- Kathryn Karnofski

We signed our paperwork yesterday. Thank you so much for everything you have done for us. In a month you did what Nation**** couldn't do in over two years. We will definitely be looking you up again next time we need something. Thanks again Kathryn Karnofski


- Kathryn Karnofski

“Chris was awesome to work with, and we greatly appreciate all of her effort and time she spent making the entire transaction go smoothly”
K. & T. Thesan Bothell, WA

- K. & T. Thesan - Bothell, WA

“Chris was awesome to work with, and we greatly appreciate all of her effort and time she spent making the entire transaction go smoothly”
K. & T. Thesan Bothell, WA

- K. & T. Thesan

“Chris was awesome to work with, and we greatly appreciate all of her effort and time she spent making the entire transaction go smoothly”
K. & T. Thesan Bothell, WA

- K. & T. Thesan - Bothell, WA

“We are repeat customers for a reason!”

- P.& L. Banki - Sammamish, WA

“We are repeat customers for a reason!”

- P. & L. Banki

“We are repeat customers for a reason!”

- P. & L. Banki - Sammamish, WA

“Chris made the purchase of our first home comforting and was very helpful in answering questions.”

- S. & A. Gonzales - Seattle, WA

“Chris made the purchase of our first home comforting and was very helpful in answering questions.”

- S. & A. Gonzales - Seattle, WA

“Chris made the purchase of our first home comforting and was very helpful in answering questions.”

- S. & A. Gonzales - Seattle, WA

“Chris went above and beyond her customer service duties to ensure our needs were met in every way. Her “can do” attitude and outstanding professionalism are exemplary”

- E. Skelly - Poulsbo, WA

“Chris went above and beyond her customer service duties to ensure our needs were met in every way. Her “can do” attitude and outstanding professionalism are exemplary”

- E. Skelly - Poulsbo, WA

“Chris went above and beyond her customer service duties to ensure our needs were met in every way. Her “can do” attitude and outstanding professionalism are exemplary”

- E. Skelly - Poulsbo, WA